There are 3 Sections in the online Client Liaison Officer (CLO) Course to complete followed by a final assessment. This online training course describes the performance outcomes, skills and knowledge required to achieve good responsible gambling objectives within a range of service industry operations. These objectives include:
- Providing an effective mechanism for people who are experiencing harm from gambling to avoid opportunities to gamble.
- Assisting in strengthening existing legislation to prevent the potential for harm to arise from gambling in Queensland.
- Assisting in providing greater uniformity on exclusions across gambling acts and improve the operational viability of existing exclusion provisions.
CTA Training Specialists is responsible for ensuring compliance and conducts regular reviews on all of its training programs. CTA Training Specialists will ensure that through the implementation of the Australian Qualifications Framework Issuance Policy that students will be issued the certification documentation to which they are entitled.