Bundle Overview
Courses included in this training skill set
Responsible Service of Alcohol (RSA)
This online Queensland RSA course is for the nationally recognised unit SITHFAB021 Provide Responsible Service of Alcohol. It teaches the skills and knowledge required to serve alcohol responsibly, assist alcohol-affected individuals, and provide an overview of the local Queensland liquor laws and regulations.
Responsible service of Gambling (RSG)
Our RSG course, tailored for those entering Queensland’s gambling industry, equips you with the skills to maintain a safe gaming environment. It includes the nationally recognised unit of competency SITHGAM022 Provide Responsible Gambling Services.
Same-Day Certificates
CTA will issue your Statement of Attainment on the same day as when you submit your assessments if the following conditions are met:
- All assessments submitted before 4 pm AEST
- You pass your assessments
- Your USI number has been verified.
While we aim to send all certificates and Statement of Attainments on the same day, occasionally, there can be delays of up to 2 days, especially around public holidays. For more information, please contact our support team via live chat or at 0738788977.
Your USI Number
We are unable to issue your SOA without your USI number. To ensure there are no delays, please submit your USI prior to submitting your final assessment. You can do this via the LMS, live chat, phone or by emailing us at [email protected].
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About RSA
In Queensland, everyone working in a licensed venue must hold a valid RSA certificate (or Statement of Attainment). If employed without one, you must complete the course within 30 days of starting employment.
The QLD RSA Statement of Attainment does not expire, and therefore, there is no requirement to refresh your skills. CTA Training Specialists recommends refreshing your skills every 3-5 years to ensure you are up to date with the latest best practices and regulations that affect your role.
About RSG
In Queensland, the following individuals are required to hold an RSG.
- Eligible licensee
- Gaming nominee
- Any person carrying out a gaming duty
Gaming duties include:
- Supervise employees who are responsible for the conduct of gaming
- Supervise the access to the internal parts of a gaming machine
- Supervise money clearances
- Issue keys for the security of gaming machines to employees
- Supervise entries in accounting records required to be kept and maintained under the QLD Gaming Machine Act 1991
- Arrange repairs to gaming equipment
- Perform or witness payouts over $500 (as the designated gaming employee)
- Prepare self-exclusion orders/exclusion direction
- Prepare a revocation notice for an exclusion direction
- Make an entry in Form 3G ‘Register of Excluded Persons’
- Prepare a Form 3R ‘Report on Excluded Persons’
- Prepare a Form 3H ‘Notice of Contravention’
Your QLD RSG Certificate does not expire and therefore, you are not required to do a refresher course. CTA Training Specialists recommends refreshing your skills every 3-5 years to ensure you are up to date with the latest best practices and regulations that affect your role.
FAQ's
RSA stands for Responsible Service of Alcohol and most commonly refers to a certificate required by those who work with alcohol (sale, supply, or service). RSG stands for Responsible Service of Gambling and is a certificate required by those who work in gaming areas within clubs and casinos.
The QLD RSA and RSG bundle course is $42.
Yes, you can do both the RSA and RSG courses online in Queensland. There is no requirement to do it in person or via Zoom. Doing the courses online is much more cost than doing them in person.
There are no refreshers for RSA and RSG in Queensland, as their statement of attainments don’t expire. However, we recommend re-doing the course every 3-5 years to ensure that you are up to date with best practices and the local regulations that affect your role.
A unique personal email address
A suitable device with a strong internet connection to do the course.
Access to a recording device to record the practical aspects of the assessments.
The course takes approximately 8-12 hours and can be completed in one setting. However, CTA offers students 3 months to complete the course. If you require an extension, please email us at [email protected]
