QLD Safer Gambling Venue Health Check
Is your organisation in need of a compliance check-in and refresher?
With an ever-changing regulatory landscape, keeping up to date with new legislation and guidance materials can be a complex task.
CTA Training Specialists now offer Venue Health Check packages, providing an up-to-date training & a back-to-basics venue compliance check in line with Queensland’s responsible gambling code of practice.
Upskill your team with one of our Venue Health Check packages
All of our packages include a walk through of your venue with staff and a CTA Trainer to ensure your gaming floor is compliant with the most up-to-date industry legislation and policies.
Responsible Gambling Services (Refresher Training), Customer Liaison Officer (CLO) Training & Safer Gambling ‘Venue Health Check’ Walkaround
3-hour course
- Presentation from a specialised CTA Training Consultant.
- Learn how to follow current harm minimisation legislation, industry and organisational policies and codes of conduct.
- The course includes (but is not limited to): exclusion provisions, signage and staff training requirements.
- Participants will receive a Safer Gambling Toolkit with the latest Responsible Gambling Code of Practice, signage, checklists, contact details for a local gambling helpline, exclusion forms, and a range of safer gambling brochures to have in the venue.
Customer Liaison Officer (CLO) Training, SITHGAM022 Responsible Service of Gambling (Accredited Training), Gaming Host Training + Safer Gambling ‘Venue Health Check’ Walkaround
6 hour training session.
- Presentation from a specialised CTA Training Consultant.
- Respond appropriately to gambling-related incidents by communicating with relevant staff, maintaining accurate records, and providing support service information in line with legal and organisational requirements.
- To provide an effective mechanism for people who are experiencing harm from gambling to avoid opportunities to gamble.
- To assist in strengthening existing legislation to prevent the potential for harm to arise from gambling in Queensland.
- Ensure gambling environmental features support responsible gambling policies.
- Display signage and information related to responsible gambling in appropriate places visible to players, according to industry, enterprise, and legislative requirements.
Are you effectively managing your venue’s safer gambling harm minimisation policy?
Enquire today to learn about how a Venue Health Check can help your club or venue.
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