Course at a Glance

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Training Outcome
Nationally recognised qualification certificate
Pathways
This qualification provides a pathway to work as a manager including Front Office Manager, Gaming Manager, Food and Beverage Manager & Unit Manager
Course Duration
12 Months
Course Delivery
One day a month, delivered face-to-face
Valid In
Queensland
Start Date
Rolling intake all year long

Course duration depends on the funding stream, credit transfers and recognition of prior learning. The course can be completed quicker or slower depending on individual circumstances.

Unit of Competencies

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BSB50420 Diploma of Leadership and Management includes 12 units of competencies, including 6 core units and 6 elective units. CTA Training Specialists offers the following units of competencies to students:

Core Units

BSBOPS502
Manage business operational plans
BSBCMM511
Communicate with influence
BSBCRT511
Develop critical thinking in others
BSBLDR523
Lead and manage effective workplace relationships
BSBPEF502
Develop and use emotional intelligence
BSBTWK502
Manage team effectiveness

Elective Units

BSBOPS504
Manage business risk
BSBFIN501
Manage budgets and financial plans
BSBLDR522
Manage people performance
BSBSTR502
Facilitate continuous improvement
BSBWHS521
Ensure a safe workplace for a work area
BSBPMG430
Undertake project work

Elective units not listed here can be used within this qualification if you are transferring credits or seeking recognition of prior learning. A full list of elective units can be found on the training.gov website.

Delivery Method

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Delivery arrangements vary by enrolment pathway, location and training plan. CTA may use trainer-led face-to-face sessions, workplace-based training and assessment, and supported online learning where appropriate. The exact delivery mode, schedule, duration, assessment requirements and any workplace requirements will be confirmed before enrolment and documented in the student’s training plan or enrolment information.

Qualification Outcome

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CTA Training Specialists will issue you a nationally recognised qualification upon completing all requirements of this course.

Study Pathways

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Pathways into this qualification

There are no prerequisites for this qualification but current employment and prior work experience as a team leader or supervisor is highly recommended.

Pathways from this qualification

Graduates of this course can work as manager at venues. These are roles where you are in charge of your own performance and that of your team. Possible role titles include front office manager, gaming manager, F&B manager and unit manager.

Credit Transfer/ Recognition of Prior Learning

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Recognition of Prior Learning (RPL) may be available where a student can provide sufficient, current and authentic evidence of existing competency. RPL is assessed individually against the full requirements of the relevant unit or qualification and is subject to any funding or training product requirements.

For more information about credit transfers and RPLs, please contact us at [email protected].

Funding Options

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Queensland Government funding is subject to eligibility, available funding, CTA’s approved delivery schedule and the current Queensland Subsidised Training List. Previous government-funded training can affect eligibility. CTA will confirm eligibility before enrolment. Accessing subsidised training may affect a student’s future funded training entitlement.

Career Boost Program

Career Boost supports eligible Queenslanders to develop higher-level skills to advance their careers, move into new roles or progress to further education and training. Eligible students may access one subsidised qualification through the general training pathway at Certificate IV, Diploma or Advanced Diploma level, or an eligible higher-level apprenticeship or traineeship, plus up to two subsidised skill sets, subject to current DTET rules and the Queensland Subsidised Training List.

Queensland Government funding is subject to eligibility, available funding, CTA’s approved delivery schedule and the current Queensland Subsidised Training List. Previous government-funded training can affect eligibility. CTA will confirm eligibility before enrolment. Accessing subsidised training may affect a student’s future funded training entitlement.

For more information, please visit our Career Boost page.

Fee For Service Training

Fee For Service Training is for students who are not eligible for government funding. Students only pay for the number of units they complete as CTA Training Specialists do not charge for credit transfers. Additional information about funding and eligibility criteria can be found here: Funding Options at CTA Training Specialists.

Benefits

Here are the enefits of studying BSB50420 Diploma of Leadership and Management

The BSB50420 Diploma of Leadership and Management focuses on developing advanced leadership capabilities, including strategic planning, team management, and organisational leadership. These skills are essential for effective leadership roles in various industries including hospitality.

Graduates of this qualification are well-prepared for higher-level management and leadership positions, such as department managers and senior team leaders. The diploma enhances employability and opens doors to a wider range of career opportunities.

The course emphasises strategic planning and thinking, enabling graduates to develop and implement long-term strategies that align with organisational goals. This strategic approach is crucial for driving business success and growth.

Students learn to manage daily operations efficiently, covering areas such as resource allocation, project management, and performance monitoring. These skills ensure that organisational objectives are met and operations run smoothly.

The diploma includes training in team development and performance management, helping graduates to support and develop their team members effectively. This focus leads to a more motivated and productive workforce.

Strong communication skills are a key component of the course, equipping graduates to interact professionally with team members, stakeholders, and clients. Effective communication is vital for leadership, conflict resolution, and fostering a collaborative work environment.

The course provides expertise in problem-solving and decision-making processes, allowing graduates to address workplace challenges effectively and make informed decisions that benefit their organisation.

Graduates learn to implement continuous improvement strategies, fostering a culture of ongoing development and innovation within their organisations. This focus on improvement enhances efficiency, quality, and customer satisfaction.

The skills and knowledge gained from the diploma are highly transferable across various industries and roles, providing flexibility in career paths. Graduates can adapt to different professional environments and pursue diverse opportunities.

The diploma serves as a stepping stone to further studies in leadership and management, such as advanced diplomas or bachelor’s degree programs. It provides a solid foundation for continuous professional development and higher-level qualifications.

As a nationally recognised qualification, the BSB50420 Diploma of Leadership and Management is highly valued by employers across Australia, enhancing career opportunities and earning potential.

FAQs

Studying for a Diploma of Leadership and Management is an excellent way to further your career in hospitality and business. The BSB50420 Diploma is an advanced qualification that combines theory with practical lessons to teach a wide range of transferrable skills, including how to manage business operational plans, people performance, and literacy and numeracy skills.

This qualification can be completed in 12 months. If you are transferring credits or opting for recognition of prior learning for specific units, the course can be completed quicker.

The Diploma of Leadership and Management teaches the skills required to be an effective leader and/or manager within your business. Graduates can apply for positions such as operations manager, F&B manager and gaming manager after completing this course.