Certificate IV in Hospitality

This bundle will include the following courses:

SIT40416 Certificate IV in Hospitality

The SIT40416 Certificate IV in Hospitality covers a wide range of core hospitality topics including how to deliver outstanding customer service, suggestive up-selling techniques, handling customer complaints, an introduction to gaming, bar & beverage product knowledge and correct hospitality techniques.

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.

Advance your hospitality career and take the next step into supervisory roles with CTA Training Specialists.