Blended Learning Options
On the Job
At CTA Training Specialists we work with you to help you gain a qualification that is relevant to your career goals. Through choosing electives that interest you, offering Recognition of Prior Learning (RPL) to help you achieve your goals faster and course tailoring to suit your current work situation and job responsibilities, we are there with you – all the way!
All of our qualification based courses are based around the Australian Qualifications Framework (AQF) which is the national set of standards that ensures consistency, high quality training and assessment services for the clients of Australia’s vocational education and training. What this means, is that you can be confident you are getting the very best education all the way through your career in hospitality.
The SIT40416 Certificate IV in Hospitality covers a wide range of core hospitality topics including how to deliver outstanding customer service, suggestive up-selling, techniques, handling customer complaints, an introduction to gaming, bar & beverage product knowledge and correct hospitality techniques.