News, Uncategorized

Power up your People in 2025

Posted on by Louise Peters
In today’s dynamic hospitality landscape, staying ahead means embracing continuous improvement. As technology and trends evolve rapidly, investing in the education and training of your staff is no longer a luxury, but a necessity.
 
With many venues exploring diversification in both the hospitality space, transforming the old bistro into high-end restaurants, old bars into speciality mixology and spirit bars, and events halls into state of the art entertainment and leisure precincts. 
 
With all these new and improved facilities on their way (or already operational), you need to equip your staff with the necessary skills to help your new ventures thrive and keep your customers coming back for more!
 
At CTA Training Specialists, we understand the critical role upskilling plays in driving your venue forward and remaining competitive.
 
cam square
The Benefits of Upskilling Your Team:
 
  • Enhanced Service Quality: Well-trained staff deliver superior customer experiences, fostering loyalty and positive reviews.
  • Increased Efficiency and Productivity: Upskilled employees are more proficient, leading to streamlined operations and improved output.
  • Improved Employee Morale and Retention: Investing in your team demonstrates value, leading to higher job satisfaction, loyalty and reduced turnover.
  • Adaptability to Industry Changes: Equipping your staff with the latest skills ensures your business remains competitive and responsive.
  • Development of Future Leaders: Identifying and nurturing talent within your venue creates a sustainable and effective leadership pipeline.

CTA Training Specialists offers a comprehensive range of programs designed to “power up your people” and elevate your hospitality operations. Whether you’re looking to develop aspiring supervisors, seasoned managers, or back-of-house professionals, we have the right course for you.

riaan square (1)
These courses are tailored for individuals ranging from emerging team leaders to experienced managers, ensuring relevant and impactful learning experiences.
 
If you are interested in learning more about our range of training, courses and funding options best suited for your venue and team, please visit the link below and a member of our team will be in touch:
 

Meet the Team

riaan square (2)
riaan square (3)

Aletia Ramscar

Business Development Manager

With extensive experience, working as a Chef for many years in the Queensland Clubs and Aged Care industries, Aletia is CTA’s go-to for all things Chef training, apprenticeships & identifying upskilling opportunities for individuals across a range of departments. Aletia is well known for her warm personality and genuine approach for helping her clients maximise their training goals and opportunities. 

Christian Mott

Key Accounts Manager

Having been with the CTA Training team for 10 years and a number of years in front-of-house management roles within the QLD Clubs industry under his belt, Christian has lived experience and gained a thorough understanding of what training and skills will help both your team and venue thrive. You can be confident you’re speaking to someone who not only knows their stuff when it comes to venue management, but knows all the ins and outs of training, scheduling and compliance. 

Louise Peters