Course at a Glance
Course duration depends on the funding stream, credit transfers and recognition of prior learning. The course can be completed quicker or slower depending on individual circumstances.
Unit of Competencies
SIT20322 Certificate II in Hospitality includes 12 total units, including 6 core units and 6 elective units.
CTA will confirm the 6 electives that apply to your training pathway and training plan before enrolment. Elective selection must meet the national packaging rules and may vary according to the workplace, job role, funded pathway and prerequisite requirements.
CTA Training Specialists offers the following units of competencies to students:
Core Units
Elective Units
Units marked with an * have a prerequisite/s units.
Units marked with a ^ have workplace requirements.
For further information please email [email protected]
Workplace requirements
Practical and workplace requirements apply to some units. CTA will advise students before enrolment of any required workplace access, service periods, practical demonstrations, employer involvement, equipment, travel or placement arrangements needed to complete the qualification.
Delivery Method
Delivery arrangements vary by enrolment pathway, location and training plan. CTA may use trainer-led face-to-face sessions, workplace-based training and assessment, and supported online learning where appropriate. The exact delivery mode, schedule, duration, assessment requirements and any workplace requirements will be confirmed before enrolment and documented in the student’s training plan or enrolment information.
Qualification Outcome
CTA Training Specialists will issue you a nationally recognised qualification upon completing all requirements of this course.
Study Pathways
Pathways into this qualification
There are no prerequisites for this qualification. It is designed for those wanting to enter the hospitality industry.
Pathways from this qualification
This qualification helps students develop practical skills and knowledge relevant to entry-level hospitality roles. Employment outcomes depend on the individual, employer requirements and local labour market conditions. Some of the roles you can apply for include:
- Bottle shop attended (if you completed RSA as an elective)
- Cafe attendant
- Catering assistant
- Food and beverage attendant
- Front office assistant
- Gaming attendant (if you complete RSG as an elective)
Post this qualification, you can also continue your studies further and undertake qualifications such as:
- SIT30622 Certificate III in Hospitality to further strengthen your hospitality foundations.
- SIT40422 Certificate IV in Hospitality to expand on your existing hospitality capabilities and learn crucial skills in people management, conflict resolution and work health and safety resolution.
Credit Transfer/ Recognition of Prior Learning
Recognition of Prior Learning (RPL) may be available where a student can provide sufficient, current and authentic evidence of existing competency. RPL is assessed individually against the full requirements of the relevant unit or qualification and is subject to any funding or training product requirements.
For more information about credit transfers and RPLs, please contact us at [email protected].
Funding Options
Queensland Government funding is subject to eligibility, available funding, CTA’s approved delivery schedule and the current Queensland Subsidised Training List. Previous government-funded training can affect eligibility. CTA will confirm eligibility before enrolment. Accessing subsidised training may affect a student’s future funded training entitlement.
Career Start Program
Career Start provides eligible Queenslanders with subsidised entry-level training to help them start a career, find work, or move into more skilled or full-time employment. CTA offers approved Career Start qualifications through general training and/or apprenticeship and traineeship pathways, subject to the Queensland Subsidised Training List and CTA’s current Skills Assure Supplier approval. Eligibility is assessed before enrolment and may be affected by previous DTET-funded training, current enrolments and qualification history.
Queensland Government funding is subject to eligibility, available funding, CTA’s approved delivery schedule and the current Queensland Subsidised Training List. Previous government-funded training can affect eligibility. CTA will confirm eligibility before enrolment. Accessing subsidised training may affect a student’s future funded training entitlement.
For more information, please visit our Career Start page.
VET In Schools
VET in Schools (VETiS) 2026 and 2027 – General Training Pathway
Eligible Queensland secondary school students in Years 10, 11 or 12 may access Queensland Government-funded training in approved Certificate I or II qualifications. To be eligible, a student must meet DTET requirements, including not being an international secondary exchange student; not being enrolled in another DTET-funded qualification (including a SAT); not having previously completed a DTET-funded VETiS qualification or other DTET-funded qualification while at school; and having a genuine interest in pursuing a post-school vocational occupation. Students must be able to complete all training and assessment by 30 June 2028.
Eligible students use their one Queensland Government-funded VET in Schools qualification entitlement. No student or co-contribution fee applies under VETiS 2026 and 2027. CTA will confirm eligibility and the approved training pathway before enrolment.
School-Based Apprenticeship or Traineeship (SAT)
A SAT is a separate VETiS pathway and requires the student to be employed under a registered school-based apprenticeship or traineeship training contract. Specific eligibility, employment, school support and timetable requirements apply.
For more information, please visit our VET In Schools page.
Fee For Service Training
Fee For Service Training is for students who are not eligible for government funding. Students only pay for the number of units they complete as CTA Training Specialists do not charge for credit transfers. Additional information about funding and eligibility criteria can be found here: Funding Options at CTA Training Specialists.
Benefits
What are the benefits of studying SIT20322 Certificate II in Hospitality?
The SIT20322 Certificate II in Hospitality helps students develop practical skills and knowledge relevant to entry-level hospitality roles, such as cafes, restaurants, and hotels. It’s an ideal starting point for those looking to begin their careers in the hospitality industry.
This certificate covers fundamental areas such as customer service, basic food and beverage preparation, workplace hygiene, and communication. These core skills are essential for any hospitality role and provide a strong foundation for future career development.
The course includes hands-on training, allowing you to gain practical experience in real-world hospitality environments. This practical component ensures you are job-ready and can confidently apply your skills in the workplace.
The Certificate II in Hospitality can serve as a stepping stone to higher qualifications and more advanced roles within the hospitality industry. It opens up opportunities for further study, such as a Certificate III or IV in Hospitality, which can lead to supervisory and management positions.
This qualification has no stringent entry requirements, making it accessible to a wide range of individuals, including school leavers and those looking to change careers. It offers a practical and achievable way to enter the hospitality industry.
As a nationally recognised qualification, the SIT20322 Certificate II in Hospitality is valued by employers across Australia. It demonstrates your commitment to the industry and your preparedness to take on entry-level roles.
The hospitality industry offers diverse and dynamic work environments. This qualification allows you to explore different areas within the industry, such as food and beverage service, housekeeping, and front office operations, helping you find the best fit for your interests and skills.
FAQs
The SIT20322 Certificate II in Hospitality is the second qualification you can receive to showcase your abilities in hospitality-related skills. Unlike superior qualifications like the SIT30622 Certificate III, you don’t need to meet any entry requirements to complete the course. However, prior experience in a hospitality position is recommended.
The SIT20322 Certificate II in Hospitality helps students develop practical skills and knowledge relevant to entry-level hospitality roles or you could seek further qualifications in hospitality. For instance, you can go on to undertake an Australian apprenticeship or apply for jobs in restaurants and hotels. You may also decide to further your hospitality training by advancing to the SIT30622 Certificate III in Hospitality.
This qualification is delivered one day a month, face-to-face.
Student Support
CTA Training Specialists has a dedicated team for student support.
You can get in touch with the team via the following channels:
Monday to Friday, 9am – 5pm AEST
