Bundle Overview
Courses included in this training skill set
SIRRFSA001 Handle Food Safely in a Retail Environment
The course covers essential food safety practices, including proper storage, handling, and hygiene procedures, ensuring compliance with food safety regulations and preventing foodborne illnesses.
Responsible Service of Alcohol (RSA)
This online Queensland RSA course is for the nationally recognised unit SITHFAB021 Provide Responsible Service of Alcohol. It teaches the skills and knowledge required to serve alcohol responsibly, assist alcohol-affected individuals, and provide an overview of the local Queensland liquor laws and regulations.
Food Allergy Training
This course provides comprehensive information on food allergy and intolerances, as well as practical guidance for food handlers and food safety supervisors on meeting food allergy requirements in Australia.
Customer Service Training
This online customer service course provides individuals with the introductory knowledge and skills required to work successfully within the hospitality industry. Key topics covered include emotional intelligence, handling complaints and managing conflicts.
Fire Safety Awareness Training
This fire safety awareness training course is specially designed for hospitality workers. It aims to equip staff with the necessary knowledge and skills to respond effectively to fire and emergencies within a hospitality venue to ensure the safety of staff and patrons.
Same-Day Certificates
CTA will issue your completion certificate on the same day as when you submit your assessments if the conditions are met:
- All assessments submitted before 4 pm AEST
- You pass your assessments
While we aim to send all certificates and Statement of Attainments on the same day, occasionally, there can be delays of up to 2 days, especially around public holidays. Please contact our support team via live chat or at 0738788977.
Your USI Number
We are unable to issue your SOA without your USI number. To ensure there are no delays, please submit your USI prior to submitting your final assessment. You can do this via the LMS, live chat, phone or by emailing us at [email protected].
Trusted by over 250,000 Australian Hospitality Workers
A unique personal email address
A suitable device with a strong internet connection to do the course.
Access to a recording device to record the practical aspects of the assessments.
CTA offers students 3 months to complete the course. If you require an extension, please email us at [email protected]
