Are you a Clubs Queensland member?
Visit clubsqld.com.au for board governance training included in your membership.
Visit Clubs Queensland

Course Overview

Top 
Developed in partnership with Club Governance, this module focuses on transforming the boardroom into a high-performance environment through disciplined meeting structures and authoritative leadership. You will learn how a strong Board Chair and a well-defined Board Charter are essential for navigating complex statutory requirements while maintaining a clear boundary between strategic governance and daily operations. The unit provides practical frameworks for managing board papers, subcommittees, and professional codes of conduct to ensure every meeting delivers effective, binding decisions for the organisation.
Governance is most effective when you understand how all the pieces fit together.
By completing the full 201 series, you will gain a thorough overview of your duties as a board member on various complex issued facing licensed clubs and hospitality venues.
Buy the bundle
Top
Training Outcome
Certificate of Completion
Course Duration
20 minutes
Course Delivery
100% Online, self-paced
Assessments
Interactive Quizzes
Valid In
All states
Same-Day Certificates
Statements of attainments can be issued on the same day as course completion. See the T&Cs below for more information.

Certificates

Top 
You will receive a certificate of completion on the same day as when you submit your assessments if the below conditions are met:
  • All assessments submitted before 4 pm AEST
  • You earn 100% on your assessments (delivered throughout video as pop up quizzes)
While we aim to send all certificates and Statement of Attainments on the same day, occasionally, there can be delays of up to 2 days, especially around public holidays. Please contact our support team via live chat or at 0738788977.

Key Learning Outcomes 

Key topics covered in this module include:

This section highlights the President's role in controlling the meeting flow by approving formal agendas and using "starred" items to separate critical decision points from information-only reports. You will explore the importance of submitting written reports well in advance so directors can arrive prepared to make informed contributions rather than being distracted by new, unvetted issues.

You will learn the legal and practical requirements for maintaining accurate minutes as a permanent record of board decisions, including the process for declaring conflicts of interest at the start of every session. The module also covers the use of "flying minutes" or circulating resolutions, which allow the board to pass binding, urgent motions electronically between scheduled meetings.

This area clarifies that subcommittees should remain focused on governance tasks like strategy and risk rather than day-to-day operations, providing only recommendations for the full board to approve. You will learn to implement Board Charters and Terms of Reference to provide a clear "job description" for the board and its subcommittees, ensuring everyone understands their specific responsibilities.

The final section emphasises the importance of board discipline, including the creation of an annual calendar to ensure full attendance and the prioritisation of board duties. Directors are encouraged to conduct annual performance reviews to evaluate the effectiveness of the chair and the collective board, ensuring the team remains unified and focused on the club's growth.
To extend your learning, each module includes a curated, downloadable resource sheet featuring essential links and tools—we’ve done the heavy lifting, so you have the industry’s best guidance right at your fingertips!

Trusted by over 250,000 Australian Hospitality Workers

“I completed my course, with Quentin as our trainer he was super friendly and helpful, making the training session easy and providing a great understanding of the course that we can put into action in the real world.”

Ava

“My trainer was relaxed and very helpful with my training. She was supportive and assisted whenever necessary throughout the session, but still allowed use to complete the content at our own pace.”

Tegegnech Stark

“The training was really good. Enrolment was simple and was able to get support on the phone when needed.”

Nishant Raja Sekaharan

“Had great support when trying to figure out what degree to study and was assisted every step of the way.”

Tatiana Herwitz

Additional Information

Top

To complete the course you will need the following:

Email Address

A unique personal email address

Electronic Device

A suitable device with a strong internet connection to do the course.