RSA Online Course WA
Western Australia requires staff engaged in liquor sale, supply or service to have a valid RSA certificate. If employed without one, you have 28 days from the start of employment to complete the course. Both paid and volunteer staff are required to undertake this training.
Same Day RSA Certificates
CTA will issue your Statement of Attainment on the same day as when you submit your assessments if the following conditions are met:
- All assessments submitted before 4 pm AEST.
- You pass your assessments.
- Your USI number has been verified.
While we aim to send all certificates and Statement of Attainments on the same day, occasionally, there can be delays of up to 2 days, especially around public holidays. For more information, please contact our support team via live chat or at 0738788977. Need a USI number? You can get one here.
Your USI Number
We are unable to issue your SOA without your USI number. To ensure there are no delays, please submit your USI prior to submitting your final assessment. You can do this via the LMS, live chat, phone or by emailing us at [email protected].
WA RSA for International students and Visa holders
Visa holders and international students (including subclass 500) can undertake this course through CTA Training Specialists. You will require a USI to receive your Statement of Attainment. You can apply for one here if you still need to get one.
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RSA Requirements in WA
Like most other states, Western Australia requires anyone who works with the sale, supply or service of liquor to have a valid RSA certificate. This applies to both paid and volunteer staff.
If employed without an RSA, you have 28 days from the start of employment to complete the course and provide a copy of your Statement of Attainment to your employer.
You do not need to complete the nationally accredited RSA training if you work at a club or on club-restricted licensed premises. Instead, you are required to complete the ‘Clubs WA Responsible Service of Alcohol – Club industry’.
To find out if this exemption applies to you, please contact your employer or visit the Department of Local Government, Sport and Cultural Industries website.
Upon completion of the course, you will be issued an official Statement of Attainment, which acts as your RSA certificate.
Your RSA Statement of Attainment (Certificate) does not expire in Western Australia. There is no need to retake the course.
CTA Training Specialists recommends refreshing your skills every 3-5 years to ensure you are up to date with the latest best practices and regulations that affect your role.
Western Australia accepts all other RSA certificates as long as they are from:
- An RTO that is approved to provide the course
- Is for the nationally recognised unit of competency SITHFAB021 Provide Responsible Service of Alcohol or a preceding unit.
- Is still valid. An expired NSW, VIC or ACT RSA will not be valid in WA.
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Key Learning Outcomes
The key learning outcomes for the RSA Online course include:
Follow the principles of responsible service of alcohol
- Identify the provisions of relevant state or territory legislation, licensing requirements, house policy and responsible service of alcohol principles.
- Where appropriate, request and obtain acceptable proof of age prior to sale or service.
- Provide accurate information to customers on alcoholic beverages according to organisation or house policy and government legislation.
- Assist customers with information on a range of non-alcoholic beverages available for purchase.
- Identify issues related to the sale or service of alcohol to different types of customers, especially those at risk.
Assist customers to drink within appropriate limits
- Use knowledge of industry requirements and professional standards to determine the volume for standard drinks or samples.
- Use a professional manner to encourage customers to drink within appropriate limits.
- Identify erratic drinking patterns as an early sign of possible intoxication and take appropriate action.
- Monitor emotional and physical state of customers for signs of intoxication and signs of illicit or other drug use.
- Where appropriate, offer food and non-alcoholic beverages in accordance with house policy.
- Decline requests for alcohol to be dispensed in a manner that is irresponsible and advise customers of the reasons for the refusal.
Assess alcohol affected customers and identify those to whom sale or service must be refused
- Assess the intoxication levels of customers using appropriate methods.
- Identify factors that may affect individual responses to alcohol.
- Identify customers to whom sale or service must be refused according to state and territory legislation.
Refuse to provide alcohol
- Refuse sale or service in a professional manner, state reasons for the refusal, and where appropriate point out signage.
- Provide appropriate assistance to customers when refusing service.
- Where appropriate, give customers a verbal warning and ask them to leave the premises according to organisational or house requirements, the specific situation, and provisions of state or territory legislation and regulations.
- Use appropriate communication and conflict resolution skills to handle difficult situations.
- Refer difficult situations beyond the scope of your own responsibility to the appropriate person.
- Promptly identify situations that pose a threat to the safety or security of colleagues, customers or property, and seek assistance from appropriate colleagues according to organisational or house policy.
FAQs
Yes, you can do your RSA online as long as it is for the nationally recognised unit of competency SITHFAB021 Provide Responsible Service of Alcohol.
The WA RSA online course at CTA Training Specialists is $25. We are one of the most competitively priced courses in the market.
There is no difference between the online and in-person RSA courses. It is a personal choice. The online version can be completed at your own pace and in the comfort of your own home. Most students prefer this method of completing the course.
The WA RSA course is a six-hour online course. However, it can be completed quicker, depending on your prior experience and knowledge.
Once enrolled into the course, CTA offers students 3 months to complete the course.
Your WA RSA statement of attainment (certificate) lasts indefinitely. You do not need to redo the course as long as you are working within the state.
Yes, your WA RSA is valid in all Australian States and Territories.
NSW and VIC have bridging courses that you might need to do depending on your circumstances. Additional information on these bridging courses can be found here.
Yes, you can use a valid RSA certificate from another state in Western Australia.
To enrol multiple students in the same course please fill in the below form. We offer a discount for bulk bookings.
Discount Offers for Bulk Enquiries
| Purchase of 5-9 of the same course: | 5% discount |
| Purchase of 10-19 of the same course: | 10% discount |
| Purchase of 20+ of the same course: | 20% discount |
A USI number. If you don’t have one, you can get one here.
A unique personal email address
A suitable device with a strong internet connection to do the course.
Access to a recording device to record the practical aspects of the assessments.
The course takes approximately 6 hours and can be completed in one setting. However, CTA offers students up to 3 months to complete the course. If you require an extension, please email us at [email protected].
