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Course Overview

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Developed in partnership with Club Governance, this module examines the board’s fundamental responsibility to oversee the long-term viability and growth of their organisation. You will explore the planning hierarchy, moving from 10-year strategic visions to 12-month operational budgets and specific project plans. This unit equips directors with the tools to "right-mind" the board through position papers and SWOT analyses, ensuring every director is aligned toward a collective future rather than pulling the club in conflicting directions.
Governance is most effective when you understand how all the pieces fit together.
By completing the full 201 series, you will gain a thorough overview of your duties as a board member on various complex issued facing licensed clubs and hospitality venues.
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Training Outcome
Certificate of Completion
Course Duration
30 minutes
Course Delivery
100% Online, self-paced
Assessments
Interactive Quizzes
Valid In
All states
Same-Day Certificates
Statements of attainments can be issued on the same day as course completion. See the T&Cs below for more information.

Certificates

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You will receive a certificate of completion on the same day as when you submit your assessments if the below conditions are met:
  • All assessments submitted before 4 pm AEST
  • You earn 100% on your assessments (delivered throughout video as pop up quizzes)
While we aim to send all certificates and Statement of Attainments on the same day, occasionally, there can be delays of up to 2 days, especially around public holidays. Please contact our support team via live chat or at 0738788977.

Key Learning Outcomes 

Key topics covered in this module include:

This section defines the distinct levels of organisational planning, ranging from long-term strategic visions led by the board to short-term operational plans managed by the CEO. You will learn that while a strategic plan is not a strict legal requirement, maintaining a current and relevant plan is a core standard of professional due care and diligence for every director.

Directors explore the importance of moving from individual perspectives to a unified "collective vision" to prevent the club from stagnating or being dominated by a single voice. This area focuses on the board’s role in agreeing upon and documenting a clear vision for the next 10 to 20 years, ensuring the organisation has a definitive destination to aim toward.

This section introduces the practical steps for effective planning, starting with a position paper to summarise past financial performance, regulatory trends, and member needs. You will learn how to facilitate a "SWOT" session to identify internal strengths and weaknesses alongside external opportunities and threats, providing a factual foundation for future strategy.

The final focus area teaches you how to synthesise dozens of complex issues into four to six manageable "pillars," such as governance, people and culture, or financial health. You will develop the ability to create simple mission and vision statements that guide daily operations and long-term initiatives, ensuring the board leaves a lasting legacy for future generations of members.
To extend your learning, each module includes a curated, downloadable resource sheet featuring essential links and tools—we’ve done the heavy lifting, so you have the industry’s best guidance right at your fingertips!

Trusted by over 250,000 Australian Hospitality Workers

“I completed my course, with Quentin as our trainer he was super friendly and helpful, making the training session easy and providing a great understanding of the course that we can put into action in the real world.”

Ava

“My trainer was relaxed and very helpful with my training. She was supportive and assisted whenever necessary throughout the session, but still allowed use to complete the content at our own pace.”

Tegegnech Stark

“The training was really good. Enrolment was simple and was able to get support on the phone when needed.”

Nishant Raja Sekaharan

“Had great support when trying to figure out what degree to study and was assisted every step of the way.”

Tatiana Herwitz

Additional Information

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To complete the course you will need the following:

Email Address

A unique personal email address

Electronic Device

A suitable device with a strong internet connection to do the course.