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Course Overview

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Developed in partnership with Club Governance, this specialised module unpacks the critical regulatory obligations tied to holding high-value liquor and gaming licences in Australia. Directors will examine the core concept of a "social licence to operate," learning to balance commercial viability with strict statutory and harm-minimisation demands across various state jurisdictions. This unit equips the board with the oversight tools required to monitor daily operations, implement anti-money laundering programs, and eliminate operational vulnerabilities that could jeopardise the club's ongoing existence.
Governance is most effective when you understand how all the pieces fit together.
By completing the full 201 series, you will gain a thorough overview of your duties as a board member on various complex issued facing licensed clubs and hospitality venues.
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Training Outcome
Certificate of Completion
Course Duration
20 minutes
Course Delivery
100% Online, self-paced
Assessments
Interactive Quizzes
Valid In
All states
Same-Day Certificates
Statements of attainments can be issued on the same day as course completion. See the T&Cs below for more information.

Certificates

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You will receive a certificate of completion on the same day as when you submit your assessments if the below conditions are met:
  • All assessments submitted before 4 pm AEST
  • You earn 100% on your assessments (delivered throughout video as pop up quizzes)
While we aim to send all certificates and Statement of Attainments on the same day, occasionally, there can be delays of up to 2 days, especially around public holidays. Please contact our support team via live chat or at 0738788977.

Key Learning Outcomes 

Key topics covered in this module include:

This section introduces the privilege of holding commercial liquor and gaming assets, contextualising these operations within state-based legislative frameworks and broader societal expectations. You will learn to define your club’s operational values, ensuring that regulatory compliance is systematically prioritised over short-term profitability to protect your venue's long-term legal standing.

Directors will explore their ultimate responsibility to oversee the service of alcohol, focusing on mandatory Responsible Service of Alcohol (RSA) certifications for frontline staff, security teams, and approved nominees. This area teaches you how to implement robust policies to prevent underage consumption, eliminate third-party supply risks, and manage escalating patron intoxication through regular board-level incident reporting.

This focus area details the strict protocols governing gaming machine operations, explicitly prohibiting credit betting and promotional activities that induce intensive play or misrepresent the odds of winning. You will learn to support venue staff by reviewing exclusion provisions, establishing problem gambling referral partnerships, and assessing the value of independent, third-party compliance audits.

The final section addresses the board's non-negotiable accountability under AUSTRAC regulations for venues operating more than 15 gaming machines. You will understand how to evaluate your Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) program, ensuring staff receive regular training to detect the proceeds of crime and fulfill annual statutory reporting requirements.
To extend your learning, each module includes a curated, downloadable resource sheet featuring essential links and tools—we’ve done the heavy lifting, so you have the industry’s best guidance right at your fingertips!

Trusted by over 250,000 Australian Hospitality Workers

“I completed my course, with Quentin as our trainer he was super friendly and helpful, making the training session easy and providing a great understanding of the course that we can put into action in the real world.”

Ava

“My trainer was relaxed and very helpful with my training. She was supportive and assisted whenever necessary throughout the session, but still allowed use to complete the content at our own pace.”

Tegegnech Stark

“The training was really good. Enrolment was simple and was able to get support on the phone when needed.”

Nishant Raja Sekaharan

“Had great support when trying to figure out what degree to study and was assisted every step of the way.”

Tatiana Herwitz

Additional Information

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To complete the course you will need the following:

Email Address

A unique personal email address

Electronic Device

A suitable device with a strong internet connection to do the course.