Course at a Glance

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Training Outcome
Nationally recognised qualification certificate
Pathways
Upon completion, you have the skills to work as a Gaming Manager, Food and Beverage Manager, Restaurant Manager & Event Coordinator
Course Duration
28 Months
Course Delivery
One day a month, delivered face-to-face
Valid In
Queensland
Start Date
Rolling intake all year long

Course duration depends on the funding stream, credit transfers and recognition of prior learning. The course can be completed quicker or slower depending on individual circumstances.

Unit of Competencies

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SIT50422 Diploma of Hospitality Management includes 28 total units, including 11 core units and 17 elective units. CTA Training Specialists offers the following units of competencies to students:

Core Units

SITXCCS015
Enhance customer service experiences
SITXCCS016
Develop and manage quality customer service practices
SITXCOM010
Manage conflict
SITXFIN009
Manage finances within a budget
SITXFIN010
Prepare and monitor budgets
SITXGLC002
Identify and manage legal risks and comply with law
SITXHRM008
Roster staff
SITXHRM009
Lead and manage people
SITXMGT004
Monitor work operations
SITXMGT005
Establish and conduct business relationships
SITXWHS007
Implement and monitor work health and safety practices

Elective Units

SITXHRM010
Recruit, select and induct staff
SITXHRM012
Monitor staff performance
BSBOPS502
Manage business operational plans
BSBOPS504
Manage business risk
SITXCCS010
Provide visitor information
SITXCCS013
Provide club reception services
SITXFIN007
Process financial transactions
HLTAID011
Provide Frist Aid
SITHIND006
Source and use information on the hospitality industry
SITHCCC023*
Use food preparation equipment
SITHCCC025*
Prepare and present sandwiches
SITHCCC027*
Prepare dishes using basic methods of cookery
SITHCCC028*
Prepare appetisers and salads
SITHCCC029*
Prepare stocks, sauces and soups
SITHCCC030*
Prepare vegetable, fruit, eggs and farinaceous dishes
SITHCCC031*
Prepare vegetarian and vegan dishes
SITHCCC035*
Prepare poultry dishes
SITHCCC036*
Prepare meat dishes
SITHCCC037*
Prepare seafood dishes
SITHCCC041*
Produce cakes, pastries and breads
SITHCCC042*
Prepare food to meet special dietary requirements
SITHFAB027*
Serve food and beverage
SITHFAB021
Provide responsible service of alcohol
SITHFAB023*
Operate a bar
SITHFAB024*
Prepare and serve non-alcoholic beverages
SITHGAM022
Provide responsible gambling services
SITHGAM023*
Attend gaming machines
SITHGAM024*
Operate a TAB outlet
SITHGAM025*
Conduct Keno games
SITXFSA005
Use hygienic practices for food safety
SITXFSA006
Participate in safe food handling practices
SITHCCC043*^
Work effectively as a cook
SITHIND008^
Work effectively in hospitality service
SITXINV006*
Receive, store and maintain stock
SITXINV007
Purchase goods
SITXINV008
Control stock
SITHPAT016*
Produce desserts

Units marked with an * have a prerequisite/s units.

Units marked with a ^ have workplace requirements.

For further information please email [email protected]

Workplace Requirements

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Practical and workplace requirements apply to some units. CTA will advise students before enrolment of any required workplace access, service periods, practical demonstrations, employer involvement, equipment, travel or placement arrangements needed to complete the qualification.

Delivery Method

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Delivery arrangements vary by enrolment pathway, location and training plan. CTA may use trainer-led face-to-face sessions, workplace-based training and assessment, and supported online learning where appropriate. The exact delivery mode, schedule, duration, assessment requirements and any workplace requirements will be confirmed before enrolment and documented in the student’s training plan or enrolment information.

Qualification Outcome

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CTA Training Specialists will issue you a nationally recognised qualification upon completing all requirements of this course.

Study Pathways

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Pathways into this qualification

This qualification has no prerequisites.

Pathways from this qualification

This qualification will give you the skills required to work in a number of hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. Possible job titles include:

  • Gaming manager
  • F&B manager
  • Restaurant manager
  • Event coordinator

If you would like to further your studies, you can progress to an

  • SIT60322 Advanced Diploma in Hospitality Management.
  • BSB40520 – Certificate IV in Leadership and Management
  • BSB50420 – Diploma of Leadership and Management

Credit Transfer/ Recognition of Prior Learning

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Recognition of Prior Learning (RPL) may be available where a student can provide sufficient, current and authentic evidence of existing competency. RPL is assessed individually against the full requirements of the relevant unit or qualification and is subject to any funding or training product requirements.

For more information about credit transfers and RPLs, please contact us at [email protected].

Funding Options

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Queensland Government funding is subject to eligibility, available funding, CTA’s approved delivery schedule and the current Queensland Subsidised Training List. Previous government-funded training can affect eligibility. CTA will confirm eligibility before enrolment. Accessing subsidised training may affect a student’s future funded training entitlement.

Career Boost Program

Career Boost supports eligible Queenslanders to develop higher-level skills to advance their careers, move into new roles or progress to further education and training. Eligible students may access one subsidised qualification through the general training pathway at Certificate IV, Diploma or Advanced Diploma level, or an eligible higher-level apprenticeship or traineeship, plus up to two subsidised skill sets, subject to current DTET rules and the Queensland Subsidised Training List.

Queensland Government funding is subject to eligibility, available funding, CTA’s approved delivery schedule and the current Queensland Subsidised Training List. Previous government-funded training can affect eligibility. CTA will confirm eligibility before enrolment. Accessing subsidised training may affect a student’s future funded training entitlement.

For more information, please visit our Career Boost page.

Fee For Service Training

Fee For Service Training is for students who are not eligible for government funding. Students only pay for the number of units they complete as CTA Training Specialists do not charge for credit transfers. Additional information about funding and eligibility criteria can be found here: Funding Options at CTA Training Specialists.

Benefits

What are the benefits of studying SIT50422 Diploma of Hospitality Management?

The SIT50422 Diploma of Hospitality Management equips you with advanced skills and knowledge, making you eligible for higher-level positions such as hotel manager, restaurant manager, or event coordinator. This qualification can significantly boost your career prospects and earning potential in the hospitality industry.

This diploma covers a wide range of topics, including financial management, human resources, marketing, and business operations. You will gain in-depth knowledge and practical skills essential for effectively managing hospitality establishments, from small cafes to large hotels.

The SIT50422 qualification is a nationally recognised qualification in Australia, which enhances your credibility and employability. Employers value this diploma as it demonstrates your commitment to the industry and your capability to handle complex managerial tasks.

The course focuses on developing leadership and management skills, preparing you to lead teams, manage operations, and implement customer service strategies. These skills are crucial for anyone aspiring to take on senior management roles within the hospitality sector.

In addition to theoretical knowledge, the diploma includes practical training components. This hands-on experience ensures that you are job-ready and can apply your skills in real-world hospitality settings, giving you a competitive edge in the job market.

Studying for the SIT50422 Diploma of Hospitality Management allows you to connect with industry professionals, instructors, and peers. These connections can be valuable for future job opportunities and career growth within the hospitality industry.

FAQs

The SIT50422 Diploma of Hospitality Management can open you up to many career opportunities. For example, you can enter into management and supervisor positions in restaurants, hotels, pubs, cafes, and casinos. You can also take on more responsibilities in your current hospitality job, like inventory and payroll management, which often leads to a promotion and pay rise.

So, you’ve completed your Diploma of Hospitality Management, what’s next for you? Of course, you can apply for management positions in various hospitality businesses, but you could also continue your studies and further your skills and knowledge. The natural step up from the Diploma would be the SIT60322 Advanced Diploma of Hospitality Management.

A diploma is a more advanced qualification than a Certificate III and a Certificate IV. The course is more comprehensive and covers a wider range of responsibilities and topics. Those who successfully complete a diploma will have better career opportunities than those who hold only a Cert 3.