RSA stands for Responsible Service of Alcohol. It is the practice of serving and selling alcohol in a way that minimizes harm to people and communities.
More specifically, it is also the name of a course and a certificate in Australia that is a legal requirement for all people involved in the service, sale or supply of alcohol.
What is involved in Responsible Service of Alcohol?
Understanding liquor laws:
A key element of responsible service of alcohol is understanding the liquor laws in Australia. The reason for this is two-fold. By knowing who can be served alcohol, the rules around serving intoxicated patrons and other laws, it will help you minimize alcohol-related harm to patrons. By understanding the laws and the consequences of not abiding by these rules, you understand how to protect yourself and the business by abiding by the rules.
Knowing the signs of intoxication and recognizing them in patrons:
Knowing and then recognizing the signs of intoxication is important. Part of responsible service of alcohol is not serving alcohol to patrons who are already intoxicated.
Some of the signs include slurred speech and impaired coordination.
Knowing when and how to refuse service:
Identifying people who shouldn’t be served alcohol is part of responsible service of alcohol, for example, they may be intoxicated or underage. Once you have identified these people, it is then important to know how to politely but firmly refuse service.
How to promote responsible consumption:
Promoting the responsible consumption of alcohol is important as well. For example, you should know when to recommend food to a patron or when to offer water to a patron.
RSA Training
This knowledge and skills are taught in a responsible service of alcohol course. If you have any more questions we have a great guide or you can contact us.
Some states have different requirements so it’s important to book a course for your state:
