News, Uncategorized

RGBO Training for NSW Board of Directors

Posted on by Louise Peters

Originally published in The Drop: The Hospitality & Gaming Network

ENSURING RESPONSIBLE GAMBLING OVERSIGHT: RGBO TRAINING FOR YOUR BOARD OF DIRECTORS

Liquor & Gaming NSW now mandates that Directors of hospitality venues who offer any gambling services, must complete the Responsible Gambling Board Oversight (RGBO) training by the revised deadline of 30 June 2025. This is further to the Responsible Gambling Officer (RGO) requirements introduced earlier this year.

This initiative places accountability at the forefront, ensuring comprehensive oversight of gambling harm minimisation across all levels of a venue. No one can afford to wear a blindfold and overlook this critical issue, and engaging Board members on the topic is a logical move given their influence on company culture.

Effective Board leadership fosters a culture of accountability, transparency, and collaboration, which is essential for long-term organisational success.

By introducing this requirement, Liquor & Gaming NSW continues its proactive stance on reducing gambling harm risks. This aligns with existing measures such as maintaining an incident register and developing a Gaming Plan of Management.

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Meeting the Requirement: Two Training Pathways
 
Directors have two options to fulfill this obligation:
 
1. Completion of the NEW Responsible Gambling Board Oversight (RGBO) training course, approved by Liquor & Gaming NSW. BOOK HERE
CTA Training Specialists offers a convenient 1-hour virtual RGBO training session, allowing Directors of hospitality venues and groups to quickly get up to speed on the legal and compliance implications for their venues – all without leaving their home or workplace.
 
2. Completion of both the Responsible Conduct of Gambling (RCG) AND Advanced Responsible Conduct of Gambling (ARCG) training courses.
For those seeking a more comprehensive option, CTA also provides the RCG Course NSW and Advanced RCG (ARCG). These courses are designed to equip participants with practical skills for identifying and managing problem gambling, knowledge that many Responsible Gambling Officers (RGOs) in their venues may already possess.
 
Click here to explore the harm minimisation course options available through CTA Training Specialists and take the next step toward compliance and responsible gambling leadership.
Louise Peters