Course at a Glance

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Training Outcome
Nationally recognised qualification certificate
Pathways
Upon completion, you have the skills to work as a supervisor in: Restaurants, Hotels, Motels, Catering operations, Clubs, Pubs, Cafes & Coffee shops
Course Duration
18 Months
Course Delivery
One day a month, delivered face-to-face
Valid In
Queensland
Start Date
Rolling intake all year long

Course duration depends on the funding stream, credit transfers and recognition of prior learning. The course can be completed quicker or slower depending on individual circumstances.

Unit of Competencies

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SIT40422 Certificate IV in Hospitality includes 21 total units, including 9 core units and 12 elective units. CTA Training Specialists offers the following units of competencies to students:

Core Units

SITHIND008^
Work effectively in hospitality service
SITXCCS015
Enhance customer service experiences
SITXCOM010
Manage conflict
SITXFIN009
Manage finances within a budget
SITXHRM007
Coach others in job skills
SITXHRM008
Roster staff
SITXHRM009
Lead and manage people
SITXMGT004
Monitor work operations
SITXWHS007
Implement and monitor work health and safety practices

Elective Units

HLTAID011
Provide First Aid
SITHFAB021
Provide responsible service of alcohol
SITHFAB022*
Clean and tidy bar areas
SITHFAB023*
Operate a bar
SITHFAB024*
Prepare and serve non-alcoholic beverages
SITHFAB025*
Prepare and serve espresso coffee
SITHFAB027*
Serve food and beverage
SITHGAM022
Provide responsible gambling services
SITHGAM023*
Attend gaming machines
SITHGAM024*
Operate a TAB outlet
SITHGAM025*
Conduct Keno games
SITHIND006
Source and use information on the hospitality industry
SITXCCS010
Provide visitor information
SITXCCS013
Provide club reception services
SITXFSA005
Use hygienic practices for food safety
SITXFSA006
Participate in safe food handling practices
SITXINV006*
Receive, store and maintain stock
SITXINV007
Purchase goods
SITXINV008
Control stock
BSBTWK501
Lead diversity and inclusion

Units marked with an * have a prerequisite/s units.

Units marked with a ^ have workplace requirements.

For further information please email [email protected]

Qualification Outcome

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CTA Training Specialists will issue you a nationally recognised certificate upon completing this qualification. If completed with User Choice Funding as an Apprentice, you will also receive a completion certificate from the Queensland Government.

Study Pathways

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Pathways into this qualification

To obtain this qualification, you must be employed in the industry. Prior industry experience is recommended but not required.

Pathways from this qualification

This qualification will give you the skills to work as a supervisor in hotels, motels, clubs, pubs, cafes and coffee shops. Examples of roles that you would apply for include:

  • Bar supervisor or team leader
  • Concierge
  • Duty Manager
  • Food and beverage supervisor or team leader
  • Food office supervisor or team leader
  • Gaming supervisor or team leader
  • Shift manager

Post this qualification, you can also continue your studies further and undertake qualifications such as:

  • SIT50422 Diploma of Hospitality Management to work as a manager within the industry.
  • SIT60322 Advanced Diploma of Hospitality Management to work as a senior manager in the industry.
  • BSB50420 Diploma of Leader and Management to bring greater business acumen as a manager within the industry.
  • BSB60420 Advanced Diploma of Leader and Management to lead venues as a senior manager.

Credit Transfer/ Recognition of Prior Learning

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You can transfer credits to this qualification if you have completed any of the core or elective units through other RTOs or previous qualifications. CTA does not charge fees for transferring credits. CTA also offers recognition of prior learning (RPL) for specific units. For more information about credit transfers and RPLs, please contact us at [email protected]

Funding Options

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Vet Investment (High Level Skills):

  • Non Concessional $299.00 ($14.24 per unit to be completed)
  • Concessional $149.50 ($7.12 per unit to be completed)

Fee for Service: $5,040 ($240 per unit to be completed)

Eligibility Criteria

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Vet Investment – High Level Skills

The Higher Level Skills program offers eligible individuals subsidised training in selected Certificate IV or above qualifications and priority skill sets that help secure employment, advance in careers, or transition to university.

Eligibility and Concessions

To be eligible, students must:

  • A Queensland resident. (Evidence: Drivers Licence, Adult Proof Of Age Card, Concession / Health Care Card)
  • 15 years or older and no longer at school. (Evidence: Drivers Licence, Adult Proof Of Age Card, Birth Certificate Of Extract, Passport)
  • An Australian or New Zealand citizen, Australian permanent resident, or a temporary resident with the necessary visa and work permits. (Evidence: Birth Certificate Of Extract, Passport, Green Medicare Card)
  • Not already hold or be enrolled in a Certificate 4 level or higher qualification (not including qualifications completed at school and foundations skills training). (Evidence: AISS Search)
  • For SIT40422 Certificate IV in Hospitality, You must be an existing worker in the Tourism and Hospitality industry with at least 30 days of employment.

Fee For Service Training

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Fee For Service Training is for students who are not eligible for government funding. Students only pay for the number of units they complete as CTA Training Specialists do not charge for credit transfers. Additional information about funding and eligibility criteria can be found here: Funding Options at CTA Training Specialists.

Benefits

What Benefits Does the SIT40422 Certificate IV in Hospitality Offer You?

The SIT40422 Certificate IV in Hospitality prepares you for supervisory and lower-level management positions within the hospitality industry. This qualification equips you with the skills needed to oversee operations and lead teams effectively in various settings such as hotels, restaurants, and resorts.

This course covers advanced topics, including leadership, rostering, stock control, and customer service management. You’ll gain comprehensive knowledge in these areas, which are crucial for managing day-to-day operations and ensuring high service standards.

As a nationally recognised qualification, the SIT40422 Certificate IV in Hospitality is highly valued by employers across Australia. It signals your readiness for higher responsibilities and your dedication to professional growth in the hospitality sector.

The course includes training on compliance with health, safety, and regulatory requirements. This knowledge is essential for maintaining legal standards and ensuring a safe and efficient working environment.

Graduates of the SIT40422 Certificate IV in Hospitality are well-prepared to advance from entry-level roles to supervisory positions. This qualification can be a stepping stone to further studies and higher-level qualifications, such as a Diploma or Advanced Diploma in Hospitality Management.

The skills gained from this course are applicable in a wide range of hospitality environments, from small cafes to large hotels. This versatility increases your employability and allows you to explore different career paths within the industry.

The course emphasises leadership and teamwork, preparing you to manage and motivate staff effectively. These skills are essential for creating a productive work environment and delivering exceptional customer service.

Studying this qualification provides opportunities to connect with industry professionals, instructors, and peers. Building a network of contacts can be invaluable for career growth and job opportunities within the hospitality sector.

FAQs

A Certificate IV indicates a Level 4 qualification. According to the AQF, this type of certification is aimed at providing a “broad range of specialised knowledge and skills” to students with little prior experience in a subject. It’s an advanced qualification that equips participants with the skills they need to kickstart or supplement their careers.

We find that prior hospitality experience, even in table service of food and beverage items, can be a valuable asset alongside your studies.

Once you have completed all the required hours of practical work experience and passed the written exams, you will be well-equipped for a career in the hospitality industry. Many students go on to find lucrative employment in restaurants and bars, or they decide to continue their studies and progress to the SIT50422 Diploma of Hospitality Management.

Student Support

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CTA Training Specialists has a dedicated team for student support.

You can get in touch with the team via the following channels:

Phone
Hours

Monday to Friday, 9am – 5pm AEST