Course at a Glance
Course duration depends on the funding stream, credit transfers and recognition of prior learning. The course can be completed quicker or slower depending on individual circumstances.
Unit of Competencies
BSB30120 Certificate III in Business includes 13 units of competencies, including 6 core units and 7 elective units. CTA Training Specialists offers the following units of competencies to students:
Core Units
Elective Units
For a Business Pathway
For a Hospitality Pathway
Qualification Outcome
CTA Training Specialists will issue you a nationally recognised qualification upon completing all requirements of this course.
Study Pathways
Pathways into this qualification
There are no entry requirements for this qualification.
Pathways from this qualification
Those who complete this course can work as an Administration officer, administrative assistant, customer service representative, personal assistant, receptionist, records clerk or word processing administrator.
You can continue your studies through the following qualifications:
- SIT30622 Certificate III in Hospitality
- SIT40422 Certificate IV in Hospitality
- BSB40520 – Certificate IV in Leadership and Management
Credit Transfer/ Recognition of Prior Learning
You can transfer credits to this qualification if you have completed any of the core or elective units through other RTOs or previous qualifications. CTA does not charge fees for transferring credits. CTA also offers recognition of prior learning (RPL) for specific units (Not available for school based traineeships). For more information about credit transfers and RPLs, please contact us at [email protected].
Funding Options
Vet Investment (Certificate 3 Guarantee):
- Non Concessional $199.00 ($15.31 per unit to be completed)
- Concessional $99.50 ($7.65 per unit to be completed)
User Choice (Traineeship):
- School-based traineeship: Approx $750 – $1,000
- Non-school-based traineeship: Approx $750 based on $1.60 per nominal hour for each unit of competency.
Fee for Service: $2,925 ($225 per unit to be completed).
Eligibility Criteria
VET Investment – Certificate 3 Guarantee
The Certificate 3 Guarantee program helps eligible individuals complete their first post-school Certificate III qualification.
Eligibility and Concessions
To be eligible, the student must be:
- A Queensland resident. (Evidence: Drivers Licence, Adult Proof Of Age Card, Concession / Health Care Card)
- 15 years or older and no longer at school. (Evidence: Drivers Licence, Adult Proof Of Age Card, Birth Certificate Of Extract, Passport)
- An Australian or New Zealand citizen, Australian permanent resident, or a temporary resident with the necessary visa and work permits. (Evidence: Birth Certificate Of Extract, Passport, Green Medicare Card)
- Not already hold or be enrolled in a Certificate III level or higher qualification (excluding school qualifications and foundational skills training).(Evidence: AISS Search)
For concessional status, students must
- Hold a Health Care or Pensioner, Concession Card, or is the partner or a dependant of a person who holds a Health Care or Pensioner Concession Card and is named on the card. (Evidence: Copy Of The Card)
- Identify as Aboriginal or Torres Strait Islander. (Evidence: Identified on The Enrolment Form)
User Choice
The User Choice program provides public funding for eligible Queensland apprentices and trainees to help cover the cost of training and assessment services. The program allows apprentices, trainees, and employers to choose their preferred registered training organisation (RTO). Training providers must be approved by the department as a Skills Assure Supplier (SAS) to deliver the eligible qualifications under this funding. Students only pay for the number of units they complete as CTA Training Specialists do not charge for credit transfers.
Partial Exemptions
60% reduction in fees are available for those who are either:
- The participant holds a Health Care Card or Pensioner Concession Card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care Card or Pensioner Concession Card, and is named on the card. (Evidence: copy of health care card)
- The participant is an Aboriginal or Torres Strait Islander person. (Evidence: stated on the training contract (SRTO) and enrolment form)
Fee For Service Training
Fee For Service Training is for students who are not eligible for government funding. Students only pay for the number of units they complete as CTA Training Specialists do not charge for credit transfers. Additional information about funding and eligibility criteria can be found here: Funding Options at CTA Training Specialists.
Benefits
What are the Benefits of the BSB30120 Certificate III in Business when working in the hospitality industry?
The BSB30120 Certificate III in Business equips students with essential skills tailored for the hospitality industry, including customer service, workplace technology, communication, and financial processes. These skills are highly applicable across various roles within hospitality settings.
This qualification opens doors to a range of entry-level administrative and support roles, such as front desk receptionist, administrative assistant, and guest services officer. The diverse skill set gained from the course enhances employability in hotels, resorts, restaurants, and event management companies.
Students gain hands-on experience in performing administrative tasks and using business software specific to the hospitality sector, ensuring they are job-ready and can efficiently handle workplace responsibilities from day one.
As a nationally recognised qualification, the Certificate III in Business is highly valued by employers in the hospitality industry across Australia. It demonstrates competency and commitment to professional development, providing a competitive edge in the job market.
This qualification serves as a stepping stone to higher-level studies in hospitality and business, such as the Certificate IV in Hospitality or the Certificate IV in Leadership and Management. It provides a solid foundation for continuous career progression and specialisation within the hospitality industry.
The course places a strong emphasis on effective communication, both written and verbal. These skills are crucial for success in hospitality, enabling graduates to interact professionally with guests, colleagues, and stakeholders.
Training in customer service equips graduates with the skills to handle guest inquiries and issues effectively, contributing to a positive guest experience and fostering customer loyalty, which is critical in the hospitality industry.
The qualification includes training in time management and organisational skills, essential for managing workloads, meeting deadlines, and maintaining a productive work environment in busy hospitality settings.
For those already employed in hospitality, this qualification can lead to career advancement by demonstrating enhanced skills and knowledge. It prepares individuals for higher responsibilities and roles within their current organisations, such as supervisory or managerial positions.
