Can you remember who gave you your big break into hospitality?
With the current economic climate and skills shortage in Australia, high school students face considerable challenges in gaining both the qualifications and the experience required to gain entry into paid work.
On the opposite side of the coin, these economic conditions present challenges to the hospitality industry such as high staff turnover causing shortages in experienced staff and disrupting succession plans.
When a poorly prepared meal or bad customer service can lead to an instant negative review on numerous websites such as Facebook, Urbanspoon, TripAdvisor or Google, venues risk spending a small fortune on repairing brand image and regaining the trust of entire communities.
Fortunately, there is a cost-effective, innovative solution that considerably reduces the risk from this scenario from occurring. A School Based Traineeship program is your answer to providing a gold mine of potential employees who are genuinely keen to learn and excel in their role as a hospitality employee. Club Training Australia partners with venues and local high schools to deliver this program effectively.
The State Government also provides significant incentives to pay for the training that students receive. Additional benefits for venues include the opportunity to mould new staff from the ground up, improve the culture of your venue and roster trainees as they grow in confidence around peak service periods as well as becoming part of a recurring cost-effective recruitment drive that helps maintain the succession plan of the venue.
To ensure venues enjoy the maximum benefits of this program, Club Training Australia can contextualise a program that suits your venue. This allows for a more structured training plan that follows through with the development of the students’ education and the requirements of the venue from start to finish.
As part of the program, our trainers ensure that you are connected with students who possess the ideal qualities and drive to succeed through a detailed interview process and work with co-coordinators to guarantee a smooth delivery of the program with consistent monitoring of the students’ progress.
Club Training Australia has encountered incredible success with this program since 2012 with an 86 per cent completion rate of all students involved in the program and an average of four students per employer retained for ongoing work.
Arana Leagues Club is one such venue that has encountered tremendous success with the School Based program and is about to embark on their thirteenth year of the program with students from Ferny Grove State High School. Apart from the attractive government incentives, the school based traineeship program has promoted the venue as a community supporter and is one of the leading Queensland venues in providing a high quality traineeship program.
Other venues including Hervey Bay RSL and Bundaberg Services Club have expanded their businesses through the utilisation of school-based trainees for over eight years. Thanks to the improved resources they gained from the traineeship program previously, Hervey Bay RSL took on ten trainees this year across local schools including Urangan State High School, Hervey Bay State High School, Xavier Catholic College and St James Lutheran College. Jason Lynch, General Manager believes the program assists in improving the image of the local community.
“Our members and guests see this as a positive step by the club to support the community and its much-maligned youth, the local schools are also very much of the same opinion,” he says.
As Small Training Provider of the Year (QLD Training Awards – North Coast Region Medium Employer) in 2017, Bundaberg Services Club enjoyed so much success from previous programs and is currently finalising the recruitment of 10 trainees. The Club continues to create jobs for the region with previous trainees choosing to pursue hospitality as a career and branch out into more advanced roles within the venue.
To find out how the Club Training Australia School Based Traineeship program can benefit your venue, contact Jason Mcilroy on 0448 222 123 or email [email protected]