Bundle Overview
Courses included in this training skill set
Responsible Service of Alcohol (RSA)
This online RSA course for Victoria is for the nationally recognised unit SITHFAB021 Provide Responsible Service of Alcohol. It teaches the skills and knowledge required to serve alcohol responsibly, assist alcohol-affected individuals, and provide an overview of the local Victoria liquor laws and regulations.
General Food Hygiene & Safety Online Training
This is an entry-level course for those who want to work in a food-handling role in Victoria. It provides the necessary skills in food safety and hygiene, ensuring compliance with the Australia New Zealand Food Standards Code Standard 3.2.2 Food Safety Practices and General Requirements.
Customer Service Training
This online customer service course provides individuals with the introductory knowledge and skills required to work successfully within the hospitality industry. Key topics covered include emotional intelligence, handling complaints and managing conflicts.
Barista Essentials Training
This Barista Essentials online course provides individuals with the basic knowledge and skills to produce and serve espresso coffee beverages using commercial machines. This course is perfect for those wanting to start work in a cafe or hospitality venue that sells coffee in Victoria.
Fire Safety Awareness Training
This fire safety awareness training course is specially designed for hospitality workers in Victoria. It aims to equip staff with the necessary knowledge and skills to respond effectively to fire and emergencies within a hospitality venue to ensure the safety of staff and patrons.
Same-Day Certificates
CTA will issue your Statement of Attainment on the same day as when you submit your assessments if the following conditions are met:
- All assessments submitted before 4 pm AEST
- You pass your assessments
- Your USI number has been verified.
While we aim to send all certificates and Statement of Attainments on the same day, occasionally, there can be delays of up to 2 days, especially around public holidays. For more information, please contact our support team via live chat or at 0738788977.
Your USI Number
We are unable to issue your SOA without your USI number. To ensure there are no delays, please submit your USI prior to submitting your final assessment. You can do this via the LMS, live chat, phone or by emailing us at [email protected].
Trusted by over 250,000 Australian Hospitality Workers
A unique personal email address
A suitable device with a strong internet connection to do the course.
Access to a recording device to record the practical aspects of the assessments.
The course takes approximately 20-24 hours and can be completed in one setting. However, CTA offers students 3 months to complete the course. If you require an extension, please email us at [email protected]
