Bundle Overview
Courses included in this training skill set
Responsible Service of Alcohol (RSA)
The Western Australia Online RSA course is for the nationally recognised unit SITHFAB021 Provide Responsible Service of Alcohol. It is a mandatory requirement for anyone wanting to work with the sale, supply or service of alcohol in Western Australia.
Responsible service of Gambling (RSG)
Our RSG course, tailored for those entering Western Australia’s gambling industry, equips you with the skills to maintain a safe gaming environment. It includes the nationally recognised unit of competency SITHGAM022 Provide Responsible Gambling Services.
Same-Day Certificates
CTA will issue your Statement of Attainment on the same day as when you submit your assessments if the following conditions are met:
- All assessments submitted before 4 pm AEST
- You pass your assessments
- Your USI number has been verified.
While we aim to send all certificates and Statement of Attainments on the same day, occasionally, there can be delays of up to 2 days, especially around public holidays. For more information, please contact our support team via live chat or at 0738788977.
Your USI Number
We are unable to issue your SOA without your USI number. To ensure there are no delays, please submit your USI prior to submitting your final assessment. You can do this via the LMS, live chat, phone or by emailing us at [email protected].
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About RSA
Like most other states, Western Australia requires anyone who works with the sale, supply or service of liquor to have a valid RSA certificate. This applies to both paid and volunteer staff.
If employed without an RSA, you have 28 days from the start of employment to complete the course and provide a copy of your Statement of Attainment to your employer.
Your RSA Statement of Attainment (Certificate) does not expire in Western Australia. There is no need to retake the course. CTA Training Specialists recommends refreshing your skills every 3-5 years to ensure you are up to date with the latest best practices and regulations that affect your role.
About RSG
In Western Australia, the following individuals are required to hold an RSG.
- Eligible licensee
- Gaming nominee
- Any person carrying out a gaming duty
Gaming duties include:
- Supervise employees who are responsible for the conduct of gaming
- Supervise the access to the internal parts of a gaming machine
- Supervise money clearances
- Issue keys for the security of gaming machines to employees
- Supervise entries in accounting records
- Arrange repairs to gaming equipment
- Perform or witness payouts (as the designated gaming employee)
- Prepare self-exclusion orders/exclusion direction
- Prepare a revocation notice for an exclusion direction
In Western Australia, you are not required to refresh your RSG training. Your statement of attainment (certificate) is valid indefinitely.
CTA Training Specialists recommends refreshing your skills every 3-5 years to ensure you are up to date with the latest best practices and regulations that affect your role.
A unique personal email address
A suitable device with a strong internet connection to do the course.
Access to a recording device to record the practical aspects of the assessments.
The course takes approximately 8-12 hours and can be completed in one setting. However, CTA offers students 3 months to complete the course. If you require an extension, please email us at [email protected]
