RSA ACT Online Course
ACT and Canberra require all licensees, crowd control employees, and those engaged in liquor sale, supply or service at licensed premises to have a valid Statement of Attainment (also known as RSA certificate) from an approved RTO.
Same Day RSA Certificates
CTA will issue your Statement of Attainment on the same day as when you submit your assessments if the following conditions are met:
- All assessments submitted before 4 pm AEST
- You pass your assessments
- Your USI number has been verified.
While we aim to send all certificates and Statement of Attainments on the same day, occasionally, there can be delays of up to 2 days, especially around public holidays. For more information, please contact our support team via live chat or at 0738788977. Need a USI number? You can get one here.
Your USI Number
We are unable to issue your SOA without your USI number. To ensure there are no delays, please submit your USI prior to submitting your final assessment. You can do this via the LMS, live chat, phone or by emailing us at [email protected].
ACT RSA for International students and Visa holders
Visa holders and international students (including subclass 500) can undertake this course through CTA Training Specialists. You will require a USI to receive your Statement of Attainment. You can apply for one here if you still need to get one.
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RSA Requirements in ACT
In ACT, the following staff are required to have a valid RSA certificate:
- All licensees
- All staff serving, supplying and selling liquor
- All crowd control staff
If employed without a Valid RSA certificate, you have 28 days from the date of employment to complete the course.
Upon completing the course with CTA Training Specialists, you will be issued an official Statement of Attainment. This statement of attainment is a valid RSA certificate as CTA Training Specialists is an approved RSA training provider in ACT and Canberra.
In ACT, you are required to renew your RSA certificate every three years. The expiration date of your current certificate should be on the Statement of Attainment. You can do either the whole or refresher course to renew your certificate.
All interstate RSA certificates are valid in the ACT and for the unit of competency, SITHFAB021, Provide Responsible Service of Alcohol.
CTA Training Specialist is approved by Access Canberra to deliver the online RSA course. A complete list of approved training organisations can be found on the Access Canberra website.
Trusted by over 250,000 Australian Hospitality Workers
Key Learning Outcomes
The key learning outcomes for the RSA Online course include:
Follow the principles of responsible service of alcohol
- Identify the provisions of relevant state or territory legislation, licensing requirements, house policy and responsible service of alcohol principles.
- Where appropriate, request and obtain acceptable proof of age prior to sale or service.
- Provide accurate information to customers on alcoholic beverages according to organisation or house policy and government legislation.
- Assist customers with information on a range
- of non-alcoholic beverages available for purchase.
- Identify issues related to the sale or service of alcohol to different types of customers, especially those at risk.
Assist customers to drink within appropriate limits
- Use knowledge of industry requirements and professional standards to determine the volume for standard drinks or samples.
- Use a professional manner to encourage customers to drink within appropriate limits.
- Identify erratic drinking patterns as an early sign of possible intoxication and take appropriate action.
- Monitor emotional and physical state of customers for signs of intoxication and signs of illicit or other drug use.
- Where appropriate, offer food and non-alcoholic beverages in accordance with house policy.
- Decline requests for alcohol to be dispensed in a manner that is irresponsible and advise customers of the reasons for the refusal.
Assess alcohol affected customers and identify those to whom sale or service must be refused
- Assess the intoxication levels of customers using appropriate methods.
- Identify factors that may affect individual responses to alcohol.
- Identify customers to whom sale or service must be refused according to state and territory legislation.
Refuse to provide alcohol
- Refuse sale or service in a professional manner, state reasons for the refusal, and where appropriate point out signage.
- Provide appropriate assistance to customers when refusing service.
- Where appropriate, give customers a verbal warning and ask them to leave the premises according to organisational or house requirements, the specific situation, and provisions of state or territory legislation and regulations.
- Use appropriate communication and conflict resolution skills to handle difficult situations.
- Refer difficult situations beyond the scope of your own responsibility to the appropriate person.
- Promptly identify situations that pose a threat to the safety or security of colleagues, customers or property, and seek assistance from appropriate colleagues according to organisational or house policy.
FAQs
Yes, you can get your RSA certificate by completing our online course. You must ensure it is the entire RSA course, not a non-accredited one.
The ACT RSA online course is $25 at CTA Training Specialists. We are one of the most competitively priced providers in the market and have trained over 250,000 Australians over the last 30 years.
There is no difference between the online and in-person RSA courses. It is a personal choice. The online version can be completed at your own pace and in the comfort of your own home. We find that most students prefer this method of completing the course.
The ACT RSA course takes approximately 6 hours to complete. Depending on your abilities and preexisting knowledge, you can complete it faster or slower.
As with any CTA online course, once enrolled, you will have 3 months to complete the course. There is no requirement to complete it in one setting.
Access Canberra requires everyone to renew their RSA every three years to ensure that everyone’s knowledge is current. You can choose to do either the whole or refresher course.
Yes, your ACT RSA is valid in all Australian States and Territories.
NSW and VIC have bridging courses that you might need to do depending on your circumstances. Additional information on these bridging courses can be found here.
Yes, as long as your NSW RSA competency card is still valid, it can be used in ACT.
Yes, your ACT RSA is valid in NSW, but you must complete a NSW bridging course before getting your competency card.
You can renew your RSA by completing the entire course or undertaking a refresher course. We recommend thoroughly checking that the course you undertake is from an Access Canberra-approved RTO for the unit of competency SITHFAB021, Provide Responsible Service of Alcohol.
To enrol multiple students in the same course please fill in the below form. We offer a discount for bulk bookings.
Discount Offers for Bulk Enquiries
| Purchase of 5-9 of the same course: | 5% discount |
| Purchase of 10-19 of the same course: | 10% discount |
| Purchase of 20+ of the same course: | 20% discount |
A USI number. If you don’t have one, you can get one here.
A unique personal email address
A suitable device with a strong internet connection to do the course.
Access to a recording device to record the practical aspects of the assessments.
The course takes approximately 6 hours and can be completed in one setting. However, CTA offers students up to 3 months to complete the course. If you require an extension, please email us at [email protected]
