NSW Online Licensee Training Course
Upon completing the course, you will receive an Interim Certificate from Liquor & Gaming NSW.
You must take this interim certificate to your local Services centre to get your competency card photo updated and be issued with a new competency card. Completing this course automatically renews your current RSA for another five years.
Same Day Licensee Training Interim Certificates
CTA will lodge your details with L&GNSW after you have been assessed as competent.
Your Interim certificate will be issued via email. While we aim to send all certificates and Statement of Attainments on the same day, occasionally, there can be delays of up to 2 days, especially around public holidays.
For more information, please contact our support team via live chat or at 0738788977.
Need a USI number? You can get one here.
Your USI Number
We are unable to issue your SOA without your USI number. To ensure there are no delays, please submit your USI prior to submitting your final assessment. You can do this via the LMS, live chat, phone or by emailing us at [email protected].
Licensee Training Course Outcomes
Your key learning outcomes will include:
-
Overview of NSW liquor regulations
-
Managing your liquor licence
-
Responsibilities to managing alcohol-related harm
-
Your responsibility to prevent alcohol-related harm
-
Compliance and enforcement
Licensee Training Requirements in New South Wales
After you have finished your online licensee training, you will need to book a call with a trainer to complete the course.
You will be emailed with a link to book a call after you have finished the online component of the course.
Upon completion of the course, CTA Training Specialists will issue you an interim certificate to acknowledge successful completion. You must take this interim certificate to your local Services centre to get your competency card photo updated and be issued with a new competency card.
Your Licensee Training is valid for five years.
Completing your licensee training renews your RSA competency but not your RCG competency.
If you hold an RCG Competency Card and want to keep it valid, you must complete the RCG refresher within 90 days before enrolling in a Licensee Training course.
You are required to refresh your Licensee Training every five years. The refresher training has to be done with L&G NSW. Completing a refresher course through an RTO will not renew your competency card.
Three months before your competency card expires, you will receive an SMS with a link to the refresher course from L&G NSW.
Completing the refresher course will renew your RSA but not your RCG competency. To maintain your RCG endorsement, you must complete your RCG refresher course prior to your competency expiry date.
Only approved training organisations can issue a valid interim certificate for Licensee Training. CTA Training Specialists is an approved training provider.
A full list of approved training providers can be found on the L&G NSW website.
Trusted by over 250,000 Australian Hospitality Workers
FAQs
The NSW Licensee training course is required for most licensees, approved managers and club secretaries of venues with a Tier 1 licence.
Yes, the NSW Licensee Training course can be completed virtually over Zoom or as a self-paced online course with a final 15-minute video call with a trainer.
CTA Training Specialists charge $355 for Licensee Training. This includes the cost of the competency card. The course breakdown is as follows:
- Online Course – $306
- Competency Card – $49
Your Licensee Training Competency Card is valid for five years.
You will receive an SMS from L&G NSW with access to the refresher course three months before it expires.
No, your Licensee Training is only valid in NSW and cannot be used in other states.
To enrol multiple students in the same course please fill in the below form.
A USI number. If you don’t have one, you can get one here.
A unique personal email address
A suitable device with a strong internet connection to do the course.
Access to a device with video calling ability in order to conduct the video interview with a trainer.
The course takes approximately 6 hours and can be completed in one setting. However, CTA offers students up to 3 months to complete the course. If you require an extension, please email us at [email protected]
