NSW Online Licensee Training Self-Paced Course
Upon completing the course, you will receive an Interim Certificate from Liquor & Gaming NSW.
You must take this interim certificate to your local Services centre to get your competency card photo updated and be issued with a new competency card. Completing this course automatically renews your current RSA for another five years.
Your USI Number
We are unable to issue your SOA without your USI number. To ensure there are no delays, please submit your USI prior to submitting your final assessment. You can do this via the LMS, live chat, phone or by emailing us at [email protected].
Licensee Training Course Outcomes
Your key learning outcomes will include:
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Overview of NSW liquor regulations
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Managing your liquor licence
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Responsibilities to managing alcohol-related harm
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Your responsibility to prevent alcohol-related harm
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Compliance and enforcement
Licensee Training Requirements in New South Wales
After finishing your online licensee training, you are required to book in and complete a verbal assessment for a minimum period of 15 minutes with one of our trainers.
During this interview we will:
- Confirm your identity, and that you completed the online assessments
- You can demonstrate an understanding of course content by answering a series of questions
The last module of the course has instructions on how to book the interview.
- Unavailable dates are greyed out
- Select a date and time that suits you
- When you click on ‘Book my interview’, you will be taken to an external website to book.
Please note:
- Once the booking has been made you will receive an email confirming your Licensee Training Final Interview
- On the date and time of your interview please use the join your appointment link.
- This interview will be recorded as a requirement of NSW Liquor and Gaming conditions of approval for an Approved Training Provider.
Upon completion of the course, Liquor and Gaming NSW will issue you an interim certificate to acknowledge successful completion. You must take this interim certificate to your local Services centre to get your competency card photo updated and be issued with a new competency card.
Your Licensee Training is valid for five years.
Completing your licensee training renews your RSA competency but not your RCG competency.
If you hold an RCG Competency Card and want to keep it valid, you must complete the RCG refresher within 90 days before enrolling in a Licensee Training course.
You are required to refresh your Licensee Training every five years. The refresher training has to be done with L&G NSW. Completing a refresher course through an RTO will not renew your competency card.
Three months before your competency card expires, you will receive an SMS with a link to the refresher course from L&G NSW.
Completing the refresher course will renew your RSA but not your RCG competency. To maintain your RCG endorsement, you must complete your RCG refresher course prior to your competency expiry date.
Only approved training organisations can issue a valid interim certificate for Licensee Training. CTA Training Specialists is an approved training provider.
A full list of approved training providers can be found on the L&G NSW website.
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FAQs
The NSW Licensee training course is required for most licensees, approved managers and club secretaries of venues with a Tier 1 licence.
Yes, the NSW Licensee Training course can be completed virtually over Zoom or as a self-paced online course with a final 15-minute video call with a trainer.
CTA Training Specialists charge $299 for an online self-paced Licensee Training. This includes the cost of the competency card. The course breakdown is as follows:
- Online Course – $250
- Competency Card – $49
Your Licensee Training Competency Card is valid for five years.
You will receive an SMS from L&G NSW with access to the refresher course three months before it expires.
No, your Licensee Training is only valid in NSW and cannot be used in other states.
To enrol multiple students in the same course please fill in the below form.
A USI number. If you don’t have one, you can get one here.
A unique personal email address
A suitable device with a strong internet connection to do the course.
Access to a device with video calling ability in order to conduct the video interview with a trainer.
The course takes approximately 6 hours and can be completed in one setting. However, CTA offers students up to 3 months to complete the course. If you require an extension, please email us at [email protected]
