Gaming Nominee Training Course

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Training Outcome
Official Certificate of Completion Issued Within 10 Business Days After Completion of The Course
Course Duration
10 Hours
Course Delivery
In-Person
Assessments
Theoretical Assessment Done On The Day
Valid In
Valid in QLD.
Course Type
Non-Accredited
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Gaming Nominee & CLO Training at Northgate 07/05/2025

CTA Training 55 Holland Street, Northgate, Brisbane, Queensland, Australia

Course at a Glance Course Inclusions: Gaming Nominee & Customer Liaison Officer Training Course Outcome: Official Certificate of Completion issued within 10 business days of the course Course Duration: 10...

$495.00 12 tickets left
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Gaming Nominee & CLO Training at Northgate 11/06/2025

CTA Training 55 Holland Street, Northgate, Brisbane, Queensland, Australia

Course at a Glance Course Inclusions: Gaming Nominee & Customer Liaison Officer Training Course Outcome: Official Certificate of Completion issued within 10 business days of the course Course Duration: 10...

$495.00 12 tickets left
View Get Tickets

Gaming Nominee Course Overview

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This Gaming Nominee course is for those wanting to be appointed as the Gaming Nominee at a gambling venue. The course includes Customer Liaison Officer (CLO) training.

This course covers the following key topics:

  • Latest gaming legislation
  • Self-exclusion provisions
  • Nominee obligations
  • Appeals procedures
  • Active monitoring
  • Interactions with the community
  • Help and support information for customers
  • Reporting procedures to OLGR

Upon completion of this course, you will need to submit the Certificate of Completion and your RSG certification to OLGR to get your Gaming Nominee Licence. The licence is only valid in QLD and does not expire. There is no legal requirement to renew or refresh your course, but we recommend doing it every 3-5 years to stay up to date with the latest regulations and best practices. You will need to renew your Gaming Nominee Licence (Not Training) every 5 years.

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Trusted by over 250,000 Australian Hospitality Workers

“I completed my course, with Quentin as our trainer he was super friendly and helpful, making the training session easy and providing a great understanding of the course that we can put into action in the real world.”

Ava

“My trainer was relaxed and very helpful with my training. She was supportive and assisted whenever necessary throughout the session, but still allowed use to complete the content at our own pace.”

Tegegnech Stark

“The training was really good. Enrolment was simple and was able to get support on the phone when needed.”

Nishant Raja Sekaharan

“Had great support when trying to figure out what degree to study and was assisted every step of the way.”

Tatiana Herwitz

FAQs

A Gaming Nominee is an employee who performs managerial functions and is responsible for the conduit of gaming at a licensed premises. The OLGR requires all licensed premises to have one Gaming Nominee.

The Gaming Nominee course is 10 hours long and delivered in 1 day from 8.30 am to 6.30 pm. Most sessions are held at CTA Training head office in Northgate, QLD, but they can also be held offsite and in your venue.

Your certificate will not expire, however you may wish to complete refresher training to ensure you maintain your knowledge. However, you will need to renew your Gaming Nominee Licence every five years.

To enrol multiple students in the same course please fill in the below form.