Course at a Glance

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Training Outcome
Nationally recognised qualification certificate
Pathways
This qualification provides a pathway to work as a manager. Possible job titles include front office manager, gaming manager, F&B manager and unit manager.
Course Duration
12 Months
Course Delivery
One day a month, delivered face-to-face
Valid In
Queensland
Start Date
Rolling intake all year long

Course duration depends on the funding stream, credit transfers and recognition of prior learning. The course can be completed quicker or slower depending on individual circumstances.

Unit of Competencies

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BSB50420 Diploma of Leadership and Management includes 12 units of competencies, including 6 core units and 6 elective units. CTA Training Specialists offers the following units of competencies to students:

Core Units

BSBOPS502
Manage business operational plans
BSBCMM511
Communicate with influence
BSBCRT511
Develop critical thinking in others
BSBLDR523
Lead and manage effective workplace relationships
BSBPEF502
Develop and use emotional intelligence
BSBTWK502
Manage team effectiveness

Elective Units

BSBOPS504
Manage business risk
BSBFIN501
Manage budgets and financial plans
BSBLDR522
Manage people performance
BSBSTR502
Facilitate continuous improvement
BSBWHS521
Ensure a safe workplace for a work area
BSBPMG430
Undertake project work

Elective units not listed here can be used within this qualification if you are transferring credits or seeking recognition of prior learning. A full list of elective units can be found on the training.gov website.

Qualification Outcome

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CTA Training Specialists will issue you a nationally recognised qualification upon completing all requirements of this course.

Study Pathways

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Pathways into this qualification

There are no prerequisites for this qualification but current employment and prior work experience as a team leader or supervisor is highly recommended.

Pathways from this qualification

Graduates of this course can work as manager at venues. These are roles where you are in charge of your own performance and that of your team. Possible role titles include front office manager, gaming manager, F&B manager and unit manager.

Credit Transfer/ Recognition of Prior Learning

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You can transfer credits to this qualification if you have completed any of the core or elective units through other RTOs or previous qualifications. CTA does not charge fees for transferring credits. CTA also offers recognition of prior learning (RPL) for specific units. For more information about credit transfers and RPLs, please contact us at [email protected].

Funding Options

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Career Boost Program

Career Boost is one of the Queensland Government’s core funded vocational education and training (VET) programs, managed by the Department of Trade, Employment and Training (DTET). Career Start provides individuals with the skills and support to start their career.

The core VET programs provide subsidised training opportunities for Queenslanders aligned to the priorities set out in the DTET Training Priorities Plan. Career Start supports delivery of entry level training to students, apprentices and trainees aligned with the skill outcomes required by industry.

Career Boost aims to take a person’s career to the next level, enabling them to grow and apply their skills to existing or new job roles and to support productivity growth and workplace innovation.

Career Boost offers either a general training pathway or employment-based apprenticeship or traineeship pathway.

For more information regarding the Career Boost Program, please review the Department of Trade, Employment and Training (DTET) fact sheet.

CTA Training Specialists offers BSB50420 Diploma of Leadership and Management under the traineeship funding pathway.

For apprenticeships and traineeships, an individual must be employed as an apprentice or trainee.

To be eligible for the Career Boost Program, you must:

  • be aged 15 years or older;
  • not be a school student;
  • permanently reside in Queensland;
  • be an Australian citizen, or Australian permanent resident (includes humanitarian entrant), or a temporary resident with the right visa and work permits on the pathway to permanent residency, or a New Zealand citizen;
  • not already have a certificate IV or higher qualification (including tertiary qualification) completed within the last 10 years (qualifications completed as a school student and foundation skills qualifications do not count). Note: This eligibility requirement does not apply to individuals seeking to enrol in a skill set.
  • not be enrolled in another qualification, even if it is on hold or deferred, whether funded by DTET or not (foundation skills qualifications do not count).

  1. Review the course information and contact us if you require any further clarification about the costs, co-contribution fee, how and when feels will be charged and collected, delivery mode, training timeline, assessment methods, delivery locations, requirements for successful completion of the qualification or skill set, licensing requirements or student support services.
  2. Read the Career Boost application instructions.
  3. Submit your application online.
  4. Undertake the Online Language, Literacy, Numeracy, and Digital (LLND) assessment.
  5. Participate in a pre-enrolment assessment phone conversation with one of our Student Services Officers.
  6. Pay your co-contribution fee.
  7. Your application will be assessed and finalised by CTA Training Specialists Student Services team, and you will receive a written / phone response usually within 3 – 5 business days.
  8. Review and sign your training plan.
  9. Commence your course.
  10. Access additional support services offered by CTA Training Specialists as required throughout your course.

The Queensland Government subsidises the cost of undertaking an approved qualification however all participants will be required to contribute a co-contribution fee.

The co-contribution fee can be paid by your employer or another third party on your behalf but will under no circumstance be waived by CTA and must be paid prior to enrolment into a funded training course.

If you want more details on funding, visit our funding page or download our student contribution fees for general training sheet.

Concessional student status applies when the student falls into one of the following categories:

  • Holds a Health Care, Veteran or Pensioner Concession Card issued under Commonwealth law, or is the partner or a dependant of a person who holds such a card and is named on the card;
  • Holds an official form issued under Commonwealth law confirming that they, their partner, or the person of whom they are a dependant is entitled to concessions under a Health Care, Veteran or Pensioner Concession Card;
  • Identifies as Aboriginal or Torres Strait Islander;
  • Has a disability;
  • Is an adult prisoner.

CTA is here to help you succeed in your chosen program.
Please make sure you familiarise yourself with the following:

 

Applications are subject to approval by CTA Operations Team. Submitting a completed application does not guarantee approval of funding. Training cannot commence until you have received written confirmation of your application being approved.

  1. Availability of funding is subject to change without notice at the discretion of the Queensland Government.
  2. Applicants are only eligible to receive funding for one subsidised place in either a Certificate IV, Diploma, or Advanced Diploma qualification under the general training pathway; or a higher level apprenticeship/traineeship at Certificate IV or above; and up to two subsidised skill sets in priority industries or sectors as part of the program.
  3. Participants must provide additional information / feedback to CTA within three months of completing their qualification.
  4. Student co-contribution fees must be paid to CTA prior to course commencement. Co-contribution fees will be handled in line with the refund policy.
  5. Student co-contribution fees may vary depending on the course location and delivery method.
  6. Applicants who are registered Job Seekers should consult their Job Active Provider prior to submitting an application. Your Job Active Provider may be able to provide additional support services and/or pay the student co-contribution fees for eligible applicants.
  7. Additional terms and conditions will be outlined on the application forms and are subject to change.
  8. Participants are required to submit and pay for their own industry licence applications (where applicable). These costs are not included in the student contribution fee or funding subsidy.
  9. Students can only access Career Boost through approved training providers (Skills Assure Suppliers).
  10. DTET may amend student eligibility requirements at any time based on factors such as budget, emerging priorities, and the need to ensure a pipeline of workers for critical occupations and improved access to job opportunities for identified priority cohorts.

Further information about the Career Boost Program is available at  training.qld.gov.au.

Fee For Service Training

Fee For Service Training is for students who are not eligible for government funding. Students only pay for the number of units they complete as CTA Training Specialists do not charge for credit transfers. Additional information about funding and eligibility criteria can be found here: Funding Options at CTA Training Specialists.

Benefits

Here are the enefits of studying BSB50420 Diploma of Leadership and Management

The BSB50420 Diploma of Leadership and Management focuses on developing advanced leadership capabilities, including strategic planning, team management, and organisational leadership. These skills are essential for effective leadership roles in various industries including hospitality.

Graduates of this qualification are well-prepared for higher-level management and leadership positions, such as department managers and senior team leaders. The diploma enhances employability and opens doors to a wider range of career opportunities.

The course emphasises strategic planning and thinking, enabling graduates to develop and implement long-term strategies that align with organisational goals. This strategic approach is crucial for driving business success and growth.

Students learn to manage daily operations efficiently, covering areas such as resource allocation, project management, and performance monitoring. These skills ensure that organisational objectives are met and operations run smoothly.

The diploma includes training in team development and performance management, helping graduates to support and develop their team members effectively. This focus leads to a more motivated and productive workforce.

Strong communication skills are a key component of the course, equipping graduates to interact professionally with team members, stakeholders, and clients. Effective communication is vital for leadership, conflict resolution, and fostering a collaborative work environment.

The course provides expertise in problem-solving and decision-making processes, allowing graduates to address workplace challenges effectively and make informed decisions that benefit their organisation.

Graduates learn to implement continuous improvement strategies, fostering a culture of ongoing development and innovation within their organisations. This focus on improvement enhances efficiency, quality, and customer satisfaction.

The skills and knowledge gained from the diploma are highly transferable across various industries and roles, providing flexibility in career paths. Graduates can adapt to different professional environments and pursue diverse opportunities.

The diploma serves as a stepping stone to further studies in leadership and management, such as advanced diplomas or bachelor’s degree programs. It provides a solid foundation for continuous professional development and higher-level qualifications.

As a nationally recognised qualification, the BSB50420 Diploma of Leadership and Management is highly valued by employers across Australia, enhancing career opportunities and earning potential.

FAQs

Studying for a Diploma in Leadership and Management is an excellent way to further your career in hospitality and business. The BSB50420 Diploma is an advanced qualification that combines theory with practical lessons to teach a wide range of transferrable skills, including how to manage business operational plans, people performance, and literacy and numeracy skills.

This qualification can be completed in 12 months. If you are transferring credits or opting for recognition of prior learning for specific units, the course can be completed quicker.

The Diploma of Leadership and Management teaches the skills required to be an effective leader and/or manager within your business. Graduates can apply for positions such as operations manager, F&B manager and gaming manager after completing this course.