Course at a Glance

Top
Training Outcome
Nationally recognised qualification certificate
Pathways
This qualification provides a pathway to work as a team leader or manager at your venue.
Course Duration
12 Months
Course Delivery
One day a month, delivered face-to-face
Valid In
Queensland
Start Date
Rolling intake all year long

Course duration depends on the funding stream, credit transfers and recognition of prior learning. The course can be completed quicker or slower depending on individual circumstances.

Unit of Competencies

Top

BSB40520 Certificate IV in Leadership and Management includes 12 units of competencies, including 5 core units and 7 elective units. CTA Training Specialists offers the following units of competencies to students:

Core Units

BSBLDR411
Demonstrate leadership in the workplace
BSBLDR413
Lead effective workplace relationships
BSBOPS402
Coordinate business operational plans
BSBXCM401
Apply communication strategies in the workplace
BSBXTW401
Lead and facilitate a team

Elective Units

BSBCMM412
Lead difficult conversations
BSBLDR412
Communicate effectively as a workplace leader
BSBPEF402
Develop personal work priorities
BSBTWK401
Build and maintain business relationships
BSBOPS401
Coordinate business resources
BSBOPS404
Implement customer service strategies
SIRXCEG004
Create a customer-centric culture

Qualification Outcome

Top

CTA Training Specialists will issue you a nationally recognised qualification upon completing all requirements of this course.

Study Pathways

Top

Pathways into this qualification

There are no prerequisites for this qualification but prior work experience is recommended.

Pathways from this qualification

Graduates of this course can work as team leaders and managers at venues. These are roles where you are in charge of your own performance and that of your team.

You can continue your studies through the following qualifications:

  • BSB50420 Diploma of Leadership & Management
  • SIT50422 Diploma of Hospitality Management

Credit Transfer/ Recognition of Prior Learning

Top

You can transfer credits to this qualification if you have completed any of the core or elective units through other RTOs or previous qualifications. CTA does not charge fees for transferring credits. CTA also offers recognition of prior learning (RPL) for specific units. For more information about credit transfers and RPLs, please contact us at [email protected].

Funding Options

Top

Fee for Service: $4,800 ($400 per unit to be completed).

Fee For Service Training

Top

Fee For Service Training is for students who are not eligible for government funding. Students only pay for the number of units they complete as CTA Training Specialists do not charge for credit transfers. Additional information about funding and eligibility criteria can be found here: Funding Options at CTA Training Specialists.

Benefits

What are the benefits of studying BSB40520 Certificate IV in Leadership and Management

The BSB40520 Certificate IV in Leadership and Management focuses on developing essential leadership skills, including team management, decision-making, and strategic planning. These skills are critical for anyone seeking supervisory or managerial roles.

This qualification opens up opportunities for career progression in various industries, including hospitality, retail, and business. Graduates are well-prepared for team leaders, supervisors, and managers positions, making it a valuable asset for career growth.

The course emphasises effective communication strategies, enabling graduates to interact professionally with team members, stakeholders, and clients. Strong communication skills are vital for resolving conflicts, providing clear instructions, and fostering a collaborative work environment.

Students learn to manage day-to-day operations efficiently, including resource allocation, project management, and performance monitoring. These skills help ensure that organisational goals are met and that operations run smoothly.

The qualification teaches techniques for supporting and developing team members, including performance appraisal, training, and mentoring. This focus on team development leads to a more motivated and productive workforce.

Students gain expertise in problem-solving and decision-making processes, allowing them to address workplace challenges effectively and make informed decisions that benefit their organisation.

Graduates learn to develop and implement strategic plans aligning with organisational objectives. This ability to think strategically is crucial for long-term business success and growth.

The qualification covers continuous improvement processes, encouraging a culture of ongoing development and innovation. Graduates can implement strategies to enhance efficiency, quality, and customer satisfaction within their organisations.

The skills and knowledge gained from the BSB40520 Certificate IV in Leadership and Management are highly transferable across various industries and roles. This flexibility allows graduates to pursue diverse career paths and adapt to different professional environments.

This qualification serves as a stepping stone to further studies in leadership and management, such as the Diploma of Leadership and Management or advanced diploma courses. It provides a solid foundation for continuous professional development and higher-level qualifications.

FAQs

A Cert 4 in Leadership and Management leads to team management roles such as Team Leader, Line Manager and so one. These roles generally require you to manage your own and your team’s performance.

At CTA, the Cert 4 in Leadership and Management course can be completed within 12 months. Depending on your prior experience and qualifications, this can be reduced through Recognition of Prior Learning.

A Cert 4 qualification in Leadership and Management teaches various interpersonal and business skills. It’s designed to help aspiring managers develop management, communication, decision-making, and delegating skills. Students are also taught how to lead and facilitate a team, such as by monitoring and adjusting operational performance, and provide reports on performance as required.

Certificates and qualifications in leadership are excellent ways to show current and future employers that you’re ready for a promotion and more responsibilities. They also equip you with vital business and interpersonal skills, and you’ll learn how to apply communication strategies in the workplace and lead a team effectively, making you a valuable employee for your company.

At CTA Training, we offer a variety of qualifications and degrees that set you up well for a career in management. Our BSB40520 Certificate IV in Leadership and Management provides you with fundamental training on becoming a hospitality manager, while our BSB50420 Diploma of Leadership and Management offers even more advanced training for prospective leaders.