Course at a Glance

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Training Outcome
Nationally recognised qualification certificate
Pathways
Upon completion, you have the skills to work as a supervisor in: Restaurants, Hotels, Motels, Catering operations, Clubs, Pubs, Cafes & Coffee shops
Course Duration
15 Months
Course Delivery
One day a month, delivered face-to-face
Valid In
Queensland
Start Date
Rolling intake all year long

Course duration depends on the funding stream, credit transfers and recognition of prior learning. The course can be completed quicker or slower depending on individual circumstances.

Unit of Competencies

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SIT30622 Certificate III in Hospitality includes 15 total units, including 6 core units and 9 elective units. CTA Training Specialists offers the following units of competencies to students:

Core Units

SITHIND008^
Work effectively in hospitality service
SITHIND006
Source and use information on the hospitality industry
SITXCCS014
Provide service to customers
SITXCOM007
Show social and cultural sensitivity
SITXHRM007
Coach others in job skills
SITXWHS005
Participate in safe work practices

Elective Units

HLTAID011
Provide First Aid
SITHCCC025*
Prepare and present sandwiches
SITHCCC028*
Prepare appetisers and salads
SITHFAB021
Provide responsible service of alcohol
SITHFAB022*
Clean and tidy bar areas
SITHFAB023*
Operate a bar
SITHFAB024*
Prepare and serve non-alcoholic beverages
SITHFAB025*
Prepare and serve espresso coffee
SITHFAB027*
Serve food and beverage
SITHGAM022
Provide responsible gambling services
SITHGAM023*
Attend gaming machines
SITHGAM024*
Operate a TAB outlet
SITHGAM025*
Conduct Keno games
SITXCCS010
Provide visitor information
SITXCCS013
Provide club reception services
SITXFIN007
Process financial transactions
SITXFSA005
Use hygienic practices for food safety
SITXFSA006
Participate in safe food handling practices
SITXINV006
Receive, store and maintain stock
SITXINV007
Purchase goods
BSBSUS211
Participate in sustainable work practices
SIRXPDK001
Advise on products and services
SITHCCC024*
Prepare and present simple dishes
SITHKOP009*
Clean kitchen premises and equipment
SIRXCEG008
Manage disrespectful, aggressive or abusive customers
SIRXSLS001
Sell to the retail customer

Units marked with an * have a prerequisite/s units.

Units marked with a ^ have workplace requirements.

For further information please email [email protected]

Qualification Outcome

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CTA Training Specialists will issue you a nationally recognised qualification upon completing all requirements of this course.

Study Pathways

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Pathways into this qualification

There are no prerequisites for this qualification.

Pathways from this qualification

This qualification will give you the skills required to work in a number of hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. Some of the roles you can apply for include:

  • Espresso coffee machine operator
  • Food and beverage attendant (other industry certification may be required)
  • Front desk receptionist
  • Function attendant
  • Function host
  • Gaming attendant (other industry certification may be required)
  • Restaurant host
  • Senior bar attendant (other industry certification may be required)
  • Waiter

You can continue your studies through the following qualifications:

  • SIT40422 Certificate IV in Hospitality to expand on your existing hospitality capabilities and learn crucial skills in people management, conflict resolution and work health and safety resolution.
  • SIT50422 Diploma of Hospitality Management to work as a manager within the industry.
  • BSB40520 Certificate IV in Leadership and Management for those wanting to focus on the business side of operating a hospitality venue.
  • BSB50420 Diploma of Leader and Management to bring greater business acumen as a manager within the industry.

Credit Transfer/ Recognition of Prior Learning

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You can transfer credits to this qualification if you have completed any of the core or elective units through other RTOs or previous qualifications. CTA does not charge fees for transferring credits. CTA also offers recognition of prior learning (RPL) for specific units (Not available for school based traineeships). For more information about credit transfers and RPLs, please contact us at [email protected].

Funding Options

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Vet Investment (Certificate 3 Guarantee):

  • Non Concessional $199.00 ($13.27 per unit to be completed)
  • Concessional $99.50 ($6.64 per unit to be completed)

User Choice:

  • School-based traineeship: Approx $750 – $1,000
  • Non-school-based traineeship: Approx $860 based on $1.60 per nominal hour for each unit of competency.

Fee for Service: $4,275 ($300 per unit to be completed)

Eligibility Criteria

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VET Investment – Certificate 3 Guarantee

The Certificate 3 Guarantee program helps eligible individuals complete their first post-school Certificate III qualification.

Eligibility and Concessions

To be eligible, the student must be:

  • A Queensland resident. (Evidence: Drivers Licence, Adult Proof Of Age Card, Concession / Health Care Card)
  • 15 years or older and no longer at school. (Evidence: Drivers Licence, Adult Proof Of Age Card, Birth Certificate Of Extract, Passport)
  • An Australian or New Zealand citizen, Australian permanent resident, or a temporary resident with the necessary visa and work permits. (Evidence: Birth Certificate Of Extract, Passport, Green Medicare Card)
  • Not already hold or be enrolled in a Certificate III level or higher qualification (excluding school qualifications and foundational skills training).(Evidence: AISS Search)

For concessional status, students must

  • Hold a Health Care or Pensioner, Concession Card, or is the partner or a dependant of a person who holds a Health Care or Pensioner Concession Card and is named on the card. (Evidence: Copy Of The Card)
  • Identify as Aboriginal or Torres Strait Islander. (Evidence: Identified on The Enrolment Form)

User Choice

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The User Choice program provides public funding for eligible Queensland apprentices and trainees to help cover the cost of training and assessment services. The program allows apprentices, trainees, and employers to choose their preferred registered training organisation (RTO). Training providers must be approved by the department as a Skills Assure Supplier (SAS) to deliver the eligible qualifications under this funding. Students only pay for the number of units they complete as CTA Training Specialists do not charge for credit transfers.

Partial Exemptions

60% reduction in fees are available for those who are either:

  • The participant holds a Health Care Card or Pensioner Concession Card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care Card or Pensioner Concession Card, and is named on the card. (Evidence: copy of health care card)
  • The participant is an Aboriginal or Torres Strait Islander person. (Evidence: stated on the training contract (SRTO) and enrolment form)

Fee For Service Training

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Fee For Service Training is for students who are not eligible for government funding. Students only pay for the number of units they complete as CTA Training Specialists do not charge for credit transfers. Additional information about funding and eligibility criteria can be found here: Funding Options at CTA Training Specialists.

Benefits

What are the Benefits of the SIT30622 Certificate III in Hospitality?

The SIT30622 Certificate III in Hospitality equips you with a broad range of skills essential for various roles within the hospitality industry. Key areas of study include food and beverage service, front office operations, housekeeping, and customer service, providing a well-rounded education.

This qualification prepares you for a variety of entry-level to supervisory roles, such as barista, waitstaff, front desk operator, and more. The diverse skill set makes you a versatile candidate for numerous positions within cafes, restaurants, hotels, and other hospitality establishments.

The course includes practical training components, allowing you to gain hands-on experience in real-world hospitality settings. This practical exposure ensures that you are job-ready and can confidently apply your skills in the workplace.

As a nationally recognised qualification, the SIT30622 Certificate III in Hospitality is highly regarded by employers across Australia. It demonstrates your competency and commitment to the hospitality industry, enhancing your employability.

This certificate serves as a stepping stone to higher qualifications in hospitality. You can progress to a Certificate IV, Diploma, or even an Advanced Diploma in Hospitality Management, further advancing your career and opening up more senior roles.

The course places a strong emphasis on customer service skills, teaching you how to interact effectively with guests and ensure their satisfaction. Exceptional customer service is a critical component of success in the hospitality industry.

The hospitality industry offers a dynamic and varied work environment. With this qualification, you can explore different areas within the industry, such as event management, food and beverage operations, and accommodation services, helping you find your preferred career path.

For those already working in the industry, this qualification can lead to career advancement. It provides the skills and knowledge needed to take on more responsibilities and move up to supervisory positions, boosting your career prospects.

FAQs

The Australian Qualifications Framework (AQF) recognises a Certificate III qualification as the equivalent of high school or year 12 studies. Many subjects are taught at the Certificate III level, and the qualification is recognised nationwide.

Achieving a Certificate III in Hospitality can lead to further training or work experience in the hospitality industry. After completing the course, you may want to apply for jobs at restaurants or hotels, or you may prefer to continue your studies with further qualifications like the SIT40422 Certificate IV in Hospitality.

There are no entry requirements for the SIT30622 Certificate III in Hospitality, although we strongly recommend gaining some industry experience before starting this course. Please note that it’s not necessary to have a previous qualification, but basic work experience and a lower-level certification, such as the SIT20322 Certificate II in Hospitality, are recommended.

Student Support

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CTA Training Specialists has a dedicated team for student support.

You can get in touch with the team via the following channels:

Phone
Hours

Monday to Friday, 9am – 5pm AEST