Course Overview

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Developed in partnership with Club Governance, our Board Governance 101 Essentials series provide an overview of the main responsibilities and concerns faced by committees of clubs without liquor and gaming, sports clubs, co-operative groups and community led initiatives.

This module explores the critical relationship between the board, its members, and the workforce, emphasising the legal nature of your constitution as a binding contract. You will learn how to navigate member grievances and disciplinary matters through the lens of procedural fairness and natural justice to protect the organisation from legal risk.

The module also outlines your non-negotiable duties to provide a safe, respectful, and compliant workplace for both paid staff and volunteers. Finally, you will master the practicalities of professional meeting protocols, ensuring your minutes serve as a robust and permanent legal record of your board’s decisions.
Governance is most effective when you understand how all the pieces fit together.
By completing the full 101 series, you will gain a thorough overview of your legal duties, meeting protocols, and long-term planning, giving you total confidence in your role as a director.
Buy the bundle
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Training Outcome
Certificate of Completion
Course Duration
30 minutes
Course Delivery
100% Online, self-paced
Assessments
Interactive Quizzes
Valid In
All states
Same-Day Certificates
Statements of attainments can be issued on the same day as course completion. See the T&Cs below for more information.

Certificates

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You will receive a certificate of completion on the same day as when you submit your assessments if the below conditions are met:
  • All assessments submitted before 4 pm AEST
  • You earn 100% on your assessments (delivered throughout video as pop up quizzes)
While we aim to send all certificates and Statement of Attainments on the same day, occasionally, there can be delays of up to 2 days, especially around public holidays. Please contact our support team via live chat or at 0738788977.

Key Learning Outcomes 

Key topics covered in this module include:

  • Understanding the constitution as a legal contract and the statutory rights it grants to your members.
  • Navigating the specific legal processes required to change member rights or classes.
  • Applying the principles of Natural Justice—ensuring fair hearings and unbiased decision-making in all disciplinary matters.

  • Distinguishing between the constitution (the high-level rules) and bylaws (the board-controlled internal rules).
  • Managing the process of amending your rules, including the requirement for a 75% member majority.
  • Ensuring all members have appropriate access to the club’s governing documents and grievance policies.

  • Upholding your positive duty to ensure all staff are remunerated correctly and in accordance with the law.
  • Implementing essential workplace protections, including anti-bullying, anti-discrimination, and sexual harassment policies.
  • Cultivating a safe and rewarding culture to engage and retain a high-quality volunteer base.

  • Establishing effective meeting cycles, from distributing board papers early to following a structured agenda.
  • Maintaining strict board confidentiality and managing communication with members and the media.
  • Drafting accurate minutes that serve as a reliable legal record of the board's due diligence and decision-making.
To extend your learning, each module includes a curated, downloadable resource sheet featuring essential links and tools—we’ve done the heavy lifting, so you have the industry’s best guidance right at your fingertips!

Trusted by over 250,000 Australian Hospitality Workers

“I completed my course, with Quentin as our trainer he was super friendly and helpful, making the training session easy and providing a great understanding of the course that we can put into action in the real world.”

Ava

“My trainer was relaxed and very helpful with my training. She was supportive and assisted whenever necessary throughout the session, but still allowed use to complete the content at our own pace.”

Tegegnech Stark

“The training was really good. Enrolment was simple and was able to get support on the phone when needed.”

Nishant Raja Sekaharan

“Had great support when trying to figure out what degree to study and was assisted every step of the way.”

Tatiana Herwitz

Additional Information

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To complete the course you will need the following:

Email Address

A unique personal email address

Electronic Device

A suitable device with a strong internet connection to do the course.