What is RMLV?
RMLV stands for
Responsible Management of a Licensed Venue. It is mandatory training for any personnel or employee who intends to work as a manager for a licensed venue in Queensland.
RMLV training is designed with two primary objectives: to ensure the safety and well-being of patrons and to uphold the integrity and standards of the hospitality industry. It offers comprehensive knowledge on laws and regulations pertaining to the service of alcohol, and it equips individuals with the necessary skills to effectively manage and minimise potential risks associated with alcohol service.
Here are some key elements covered in RMLV training:
- Understanding Laws and Regulations: The course covers the legal aspects of serving alcohol, including licensing laws, the obligations of a server, and the penalties for non-compliance.
- Dealing with Intoxication: Trainees learn how to identify signs of intoxication and the appropriate methods to refuse service to intoxicated patrons.
- Conflict Management: The training provides strategies for managing conflicts that may arise due to refusal of service or other alcohol-related issues.
- Promoting Responsible Drinking: RMLV training emphasises the importance of promoting a culture of responsible drinking to prevent alcohol-related harm and issues.
How long is RMLV training?
RMLV training with CTA Training Specialists is a one-day course, carried out over 10-hours and delivered by one of our approved trainers through either face-to-face or via video conference. The trainer will deliver the RMLV training supported by a PowerPoint presentation, together with imagery and video clips to facilitate the training. They will also give you access to the RMLV course manual during the training.
Throughout the day, morning tea, lunch and afternoon tea meals will be provided during the breaks (excluding the RMLV Video Conference course).
Who can conduct RMLV Training?
The Office of Liquor and Gaming Regulation (also known as the OLGR) approves qualified trainers to deliver the RMLV training through RTOs.
CTA Training Specialists is an approved RMLV training organisation, which ensures the OLGR recognises the quality of their training.
When do I get my RMLV certificate?
Once you have successfully completed the course and the associated assessment, CTA Training Specialists will process your information and issue your RMLV certificate via email. A hard copy of your certificate will also be posted to you.
How is a RMLV Course Delivered?
The RMLV course is delivered by a CTA Training Specialists by the following delivery methods:
- In-person — the course is delivered in a classroom (delivered over one day).
- Video conferencing — the course is delivered using online video conferencing
Do I Need to do RSA if I Have an RMLV Certificate?
If you hold a current RMLV certificate you are
NOT required to also train in the Responsible Service of Alcohol.
How Long is the RMLV Certificate Valid?
The RMLV licensee’s course certificate will remain current for a period of three years. The holder of the certificate must ensure they renew their training before the current certificate expires.
What are the RMLV Requirements for Community-Based Licensed Premises?
The Licensee (or permit holder) is not required to have completed RMLV training where the service or supply of alcohol is provided only by volunteers for the following licence types:
- Community club licence
- Community other licence
- Community liquor permit or
- Restricted liquor permit
For these licence and permit types, where the service or supply of liquor is provided only by volunteers, the licensee/permit holder must take reasonable steps to ensure there is a person with current RSA training to supervise the other volunteers.
An approved manager need not be present if the service or supply of alcohol is provided only by volunteers. However, as best practice, it is highly recommended that RMLV Training is conducted by the licensee or permit holder and that as many volunteers as possible have an RSA certificate.
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RMLV training now.
