Obtaining your Responsible Service of Alcohol (RSA) certificate is a key step toward working in the hospitality industry. With so many training options available, how do you choose the best RSA course for your needs? Here’s a quick guide to help you make an informed decision.
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Accreditation
Before anything else, ensure the course provider is accredited. Only Registered Training Organizations (RTOs) can deliver valid RSA training. To confirm accreditation, check government websites like training.gov.au or your state’s specific licensing authority.
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Read Reviews
Don’t just take the provider’s word for it—research what past students have said. Platforms like Google and Trustpilot can provide unbiased insights into the course quality, customer service, and overall experience. Look for consistent positive feedback and note any recurring issues mentioned in reviews.
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Online or In-Person
Consider your preferred learning style and circumstances. Online courses offer flexibility and save you the hassle of commuting, making them great for busy individuals. However, if you prefer face-to-face interaction and hands-on activities, an in-person course might be better suited to you.
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Quality of Support
Strong student support can make a big difference in your learning experience. Check if the provider offers clear contact details, and test their responsiveness by emailing or calling with a question. Prompt, helpful replies are a good sign of a reliable provider.
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Check the Cost
While affordability is important, the cheapest course isn’t always the best choice. Look for a course that offers good value—high-quality content, expert trainers, and reliable support should justify the price.
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Quality of Content
A good RSA course should cover all legal requirements while also offering practical knowledge that prepares you for real-world scenarios. Check if the course content is up-to-date and tailored to your state’s regulations.
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Trainers with Industry Expertise
Experienced trainers bring invaluable insights to the course. Look for providers that highlight their trainers’ qualifications and hospitality backgrounds on their website. Industry expertise ensures you’ll receive training that’s relevant and engaging.
Remember to take your time, do your research, and select a course that offers quality and convenience.
