Diploma of Hospitality

To achieve this qualification you must complete 28 units, consisting of:

Core Units:

  • BSBDIV501A - Manage diversity in the workplace
  • BSBMGT515A - Manage operational plan
  • SITXCCS401 - Enhance the customer service experience
  • SITXCCS501 - Manage quality customer service
  • SITXCOM401 - Manage conflict
  • SITXFIN402 - Manage finances within a budget
  • SITXFIN501 - Prepare and monitor budgets
  • SITXGLC501 - Research and comply with regulatory requirements
  • SITXHRM401 - Roster staff
  • SITXHRM402 - Lead and manage people
  • SITXMGT401 - Monitor work operations
  • SITXMGT501 - Establish and conduct business relationships
  • SITXWHS401 - Implement and monitor work health and safety practices

Elective Units:

  • SITXFSA101 - Use hygienic practices for food safety
  • SITHIND201 - Source and use information on the hospitality industry
  • SITHIND301 - Work effectively in hospitality service*
  • SITHFAB101 - Clean and tidy bar areas
  • SITHFAB201 - Provide responsible service of alcohol
  • SITHFAB202 - Operate a bar
  • SITHFAB203 - Prepare and serve non-alcoholic beverages
  • SITHFAB204 - Prepare and serve espresso coffee
  • SITHFAB206 - Serve food and beverage
  • SITHGAM201 - Provide responsible gambling services
  • SITXFIN201 - Process financial transactions
  • SITXHRM301 - Coach others in job skills
  • SITXHRM501 - Recruit, select and induct staff

You may be interested in alternative elective units, these may be available if you are experienced in the workplace, are seeking recognition or credit transfer, or work in a venue that requires a particular set of skills.

Pathways into the qualification

You may enter SIT50313 Diploma of Hospitality with limited or no vocational experience and without a lower level qualification. However, it is strongly recommended that you undertake the Certificate IV in Hospitality | SIT40313, and gain industry experience prior to entering the qualification.

Pathways from the qualification

After achieving SIT50313 Diploma of Hospitality, you could progress to SIT60313 Advanced Diploma of Hospitality.

The Certificate IV in Hospitality is NOT suitable for an Australian Apprenticeship pathway.


Credit transfer is where you may have completed Units or a course with another Registered Training Organisation and it is relevant and/or able to be used for your current and anticipated study. Please note that Club Training Australia is committed to applying Credit Transfer to Qualifications/Units completed at other training organisations. Please discuss this with one of our qualified support team while you are discussing your study pathway.

Course Outline

Blended Learning Options






On the Job

At Club Training we work with you to help you gain a qualification that is relevant to your career goals. We’ll provide you with a flexible and relevant Diploma course that can be adapted to your workplace, enabling you to study during working hours without the stress of having to balance work, life and study.

All of our qualification based courses are based around the Australian Qualifications Framework (AQF) which is the national set of standards that ensures consistency, high quality training and assessment services for the clients of Australia’s vocational education and training. What this means, is that you can be confident you are getting the very best education all the way through your career in hospitality.

Funding & Fees

You or your employer may be eligible for assistance in studying this course. Please contact us to discuss your individual options.

Did you know that students looking to complete the Certificate IV in Hospitality may be eligible to receive government funding for this course?

Funding by the Queensland Department of Education and Training is available. Please click here to view our Government Contracts.

There will be no charge for credited units

See the VET Investment Fact Sheet for further details. There is a requirement to complete a student employment survey within three months of completing or discontinuing the qualification.

Course Details

Over the course of your study, you will complete a total of 28 units of competency to gain your Diploma qualification.

A number of the units in the diploma program are eligible for credit/advanced standing in Bachelor of Business in Club and Gaming Management delivered by Southern Cross University and the Active Certified Club Manager Award. The qualification is not suitable for an Australian apprenticeship pathway.

Assessments are conducted throughout the course of your studies and may include:

  • Written
  • Role Play
  • Practical Observation

Valid State Requirements

Successfully securing this qualification provides you with the skills and knowledge to be competent as a manager in any hospitality functional area. You would possess a sound theoretical knowledge base and be able to use a range of specialised, technical or managerial competencies to plan, carry out and evaluate your own work and/or the work of your team.

You could find yourself working in various hospitality settings, such as:

  • restaurants
  • hotels
  • motels
  • clubs
  • pubs
  • cafes
  • coffee shops

In varied roles including;

  • restaurant manager
  • kitchen manager
  • front office manager
  • housekeeper
  • chef
  • sous chef
  • gaming manager
  • motel manager
  • unit manager (catering operations)

It is a great qualification that provides you with the opportunity manage a department in a large hospitality enterprise, or independently manage a smaller venue.

If you want to find out how a Diploma of Hospitality can expand your hospitality career, simply fill out our enquiry form and one of our qualified support team will be in touch to discuss your study pathway with you.

Government Contracts