Diploma of Hospitality Management

To achieve this qualification you must complete 28 units, consisting of 13 core units and 15 elective units.  The elective units listed are those which Club Training Australia trains (the final units that are selected from this list are dependent on qualification packaging rules which can be discussed with our trainers):

Core Units:

  • BSBDIV501 - Manage diversity in the workplace
  • BSBMGT517 - Manage operational plan
  • SITXCCS007 - Enhance customer service experiences
  • SITXCCS008 - Develop and manage quality customer service practices
  • SITXCOM005 - Manage conflict
  • SITXFIN003 - Manage finances within a budget
  • SITXFIN004 - Prepare and monitor budgets
  • SITXGLC001 - Research and comply with regulatory requirements
  • SITXHRM002 - Roster staff
  • SITXHRM003 - Lead and manage people
  • SITXMGT001 - Monitor work operations
  • SITXMGT002 - Establish and conduct business relationships
  • SITXWHS003 - Implement and monitor work health and safety practices

Elective Units:

  • SITHIND001 - Use hygienic practices for hospitality service
  • SITXFSA001 - Use hygienic practices for food safety
  • SITHCCC020 - Work effectively as a cook
  • SITHIND004 - Work effectively in hospitality service
  • SITXCCS005 - Provide club reception services
  • SITHCCC003 - Prepare and present sandwiches
  • SITHCCC005 - Prepare dishes using basic methods of cookery
  • SITHCCC006 - Prepare appetisers and salads
  • SITHCCC007 - Prepare stocks, sauces and soups
  • SITHCCC008 - Prepare vegetable, fruit, egg and farinaceous dishes
  • SITHCCC012 - Prepare poultry dishes
  • SITHCCC013 - Prepare seafood dishes
  • SITHCCC014 - Prepare meat dishes
  • SITHCCC018 - Prepare food to meet special dietary requirements
  • SITHCCC019 - Produce cakes, pastries and breads
  • SITHFAB002 - Provide responsible service of alcohol
  • SITHFAB003 - Operate a bar
  • SITHFAB004 - Prepare and serve non-alcoholic beverages
  • SITHFAB005 - Prepare and serve espresso coffee
  • SITHFAB007 - Serve food and beverage
  • SITXFSA002 - Participate in safe food handling practices
  • SITHGAM001 - Provide responsible gambling services
  • SITHGAM005 - Analyse and report on gaming machine data
  • SITXHRM004 - Recruit, select and induct staff
  • SITXHRM006 - Monitor staff performance
  • SITXINV003 - Purchase goods
  • SITXINV004 - Control Stock

Alternate elective units

You may be interested in alternative elective units, these may be available if you are experienced in the workplace, are seeking recognition or credit transfer, or work in a venue that requires a particular set of skills.

 

STUDY PATHWAYS

Pathways into the qualification

You may enter SIT50416 Diploma of Hospitality Management with limited or no vocational experience and without a lower level qualification. However, it is recommended that you gain industry experience prior to entering the qualification.  This course is also available to students who have completed SIT40416 Certificate IV in Hospitality.

Pathways from the qualification

After achieving SIT50416 Diploma of Hospitality Management, you could progress to SIT60316 Advanced Diploma of Hospitality Management.

CREDIT TRANSFER/NATIONAL RECOGNITION

Credit transfer is where you may have completed Units or a course with another Registered Training Organisation and it is relevant and/or able to be used for your current and anticipated study. Please note that Club Training Australia is committed to applying Credit Transfer to Qualifications/Units completed at other training organisations. Please discuss this with one of our qualified support team while you are discussing your study pathway.

Course Outline

Blended Learning Options

classroom

Classroom

classroom

Online

classroom

On the Job

At Club Training we work with you to help you gain a qualification that is relevant to your career goals. We’ll provide you with a flexible and relevant Diploma course that can be adapted to your workplace, enabling you to study during working hours without the stress of having to balance work, life and study.

All of our qualification based courses are based around the Australian Qualifications Framework (AQF) which is the national set of standards that ensures consistency, high quality training and assessment services for the clients of Australia’s vocational education and training. What this means, is that you can be confident you are getting the very best education all the way through your career in hospitality.

Funding & Fees

You or your employer may be eligible for assistance in studying this course.

Funding by the Queensland Department of Education and Training is available for this qualification is available through the VET Investment budget (Higher Level Skills).  Please refer to the Government Contracts tab below for further information or click here to view our Government Contracts page.

There will be no charge for credited units.

Please also don’t hesitate to contact us to discuss your individual options.

Course Details

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification is delivered:

  • Full-time over 36 months or
  • Part-time over 72 months

SIT50416 Diploma of Hospitality Management provides the practical and theoretical skills needed to work effectively in a departmental or small business manager role.  Participants will be required for training one (1) day per month and either be employed full time (40 hours) a week or part time (20) hours a week to gain the required workplace skills and knowledge.

Training and assessment is delivered face to face for each student.  Students will complete their training components in hospitality venues throughout Queensland and will be provided all equipment and facilities required to complete the units of competency in this qualification (including any simulated environments if required.  Students will complete the theory component of this qualification in various workplaces that have suitable training rooms forming the remaining part of the training schedule.

Download the SIT50416 Diploma of Hospitality Management qualification information for the full course details.

A number of the units in the diploma program are eligible for credit/advanced standing in Bachelor of Business in Club and Gaming Management delivered by Southern Cross University and the Active Certified Club Manager Award. The qualification is not suitable for an Australian apprenticeship pathway.

Club Training Australia is responsible for ensuring compliance and conducts regular reviews on all of its training programs.  Club Training Australia will ensure that through the implementation of the Australian Qualifications Framework Issuance Policy that students will be issued the certification documentation to which they are entitled to within 30 days.

Career Outcomes

Successfully securing this qualification provides you with the skills and knowledge to be competent as a manager in any hospitality functional area. You would possess a sound theoretical knowledge base and be able to use a range of specialised, technical or managerial competencies to plan, carry out and evaluate your own work and/or the work of your team.

You could find yourself working in various hospitality settings, such as:

  • Restaurants
  • Hotels
  • Motels
  • Clubs
  • Pubs
  • Cafes
  • Coffee shops

In varied roles including;

  • Banquet or function manager
  • Bar manager
  • Café manager
  • Chef de cuisine
  • Chef patissier
  • Club manager
  • Executive housekeeper
  • Front office manager
  • Gaming manager
  • Kitchen manager
  • Motel manager
  • Restaurant manager
  • Sous chef
  • Unit manager catering operations

It is a great qualification that provides you with the opportunity manage a department in a large hospitality enterprise, or independently manage a smaller venue.

If you want to find out how a SIT50416 Diploma of Hospitality Management can expand your hospitality career, simply fill out our enquiry form and one of our qualified support team will be in touch to discuss your study pathway with you.

Government Contracts

Funding by the Queensland Department of Education and Training is available through the VET investment budget (Higher Level Skills).

WHAT IS “HIGHER LEVEL SKILLS”?

The Higher Level Skills program provides a government subsidy to support eligible individuals to access subsidised training in selected certificate IV and above qualifications, or priority skill sets.

To view the Queensland Department of Education and Training Higher Level Skills Program Fact Sheet, please click here.

The aim is to assist individuals to gain the Higher Level Skills required to secure employment or career advancement in priority industries or to transition to university. Employers may also be able to access training to address workforce development needs.

WHAT TRAINING IS AVAILABLE?

Subsidies are provided for a select number of Certificate IV, Diploma and Advanced Diploma qualifications, and priority skill sets critical to productivity within the workplace.

HOW DOES THE PROGRAM WORK?

The list of registered training organisations (RTOs) approved to deliver each subsidised qualification or skill set is published on the Queensland Skills Gateway.

Individuals and employers are free to choose their preferred RTO from this list. The subsidy is paid directly to the RTO as training is delivered and reported to the department.

WHAT LEVEL OF SUBSIDY IS AVAILABLE?

Training in vocational areas that align with critical industry skilling needs and government priorities will receive a higher government subsidy.

A higher subsidy will also be paid to support participation by concessional students, such as disadvantaged learners, and those undertaking training in remote locations.

DOES THE INDIVIDUAL NEED TO CONTRIBUTE TO THE COST OF TRAINING?

Individuals undertaking training must contribute to their training costs through a ‘co-contribution fee’. While the amount of the fee is determined by the PQS, it is expected the co-contribution fee will be greater for higher level training given the increased benefits that accrue to individuals and industry.

The fee may be paid on behalf of the individual by an employer or another third party, but cannot be paid or waived by the PQS, unless approved by the department.

WHAT OUTCOMES ARE EXPECTED? 

PQS will be measured on successful training completions and whether the training resulted in an employment benefit such as securing a job or career advancement, or transition to university for further education.