SIT40416 Certificate IV in Hospitality

Course Units

To achieve this qualification you must complete 21 units of competency, consisting of 9 core units and 12 elective units.  The elective units listed are those which Club Training Australia trains (the final units that are selected from this list are dependent on qualification packaging rules which can be discussed with our trainers):

Core Units:

  • BSBDIV501 - Manage diversity in the workplace
  • SITHIND004 - Work effectively in hospitality service^
  • SITXCCS007 - Enhance customer service experiences
  • SITXCOM005 - Manage conflict
  • SITXFIN003 - Manage finances within a budget
  • SITXHRM001 - Coach others in job skills
  • SITXHRM003 - Lead and manage people
  • SITXMGT001 - Monitor work operations
  • SITXWHS003 - Implement and monitor work health and safety practices

Elective Units:

  • SITHIND001 - Use hygienic practices for hospitality service
  • SITXFSA001 - Use hygienic practices for food safety
  • SITXCCS002 - Provide visitor information
  • SITXCCS005 - Provide club reception services
  • SITHFAB001 - Clean and tidy bar areas
  • SITHFAB002 - Provide responsible service of alcohol
  • SITHFAB003 - Operate a bar
  • SITHFAB004 - Prepare and serve non-alcoholic beverages
  • SITHFAB005 - Prepare and serve espresso coffee
  • SITXFSA002 - Participate in safe food handling practices
  • SITHGAM001 - Provide responsible gambling services
  • SITXHRM002 - Roster staff
  • SITXINV003 - Purchase goods
  • SITXINV004 - Control stock
  • SITHIND002 - Source and use information on the hospitality industry

Alternate elective units

You may be interested in alternative elective units, these may be available if you are experienced in the workplace, are seeking recognition or credit transfer, or work in a venue that requires a particular set of skills.



Pathways into the qualification

You may enter SIT40416 Certificate IV in Hospitality with limited or no vocational experience and without a lower level qualification.  However, it is recommended that you gain industry experience prior to entering the qualification.  This course is also available to students who have completed SIT30616 Certificate III in Hospitality.

Please note that for participants that are eligible for funding by the Queensland Department of Employment, Small Business and Training they must also be employed for a minimum of 1 month in a hospitality venue.

Pathways from the qualification

After achieving SIT40416 Certificate IV in Hospitality, you could progress to SIT50416 Diploma of Hospitality Management and then SIT60316 Advanced Diploma of Hospitality Management.

The SIT40416 Certificate IV in Hospitality is also suitable for an Australian Apprenticeship pathway.



Credit transfer is where you may have completed Units or a course with another Registered Training Organisation and it is relevant and/or able to be used for your current and anticipated study. Please note that Club Training Australia is committed to applying Credit Transfer to Qualifications/Units completed at other training organisations. There will be no charge to the student for credit transfers.  Please discuss this with one of our qualified support team while you are discussing your study pathway.

Course Outline

Blended Learning Options






On the Job

At Club Training we work with you to help you gain a qualification that is relevant to your career goals. Through choosing electives that interest you, offering Recognition of Prior Learning (RPL) to help you achieve your goals faster and course tailoring to suit your current work situation and job responsibilities, we are there with you – all the way!

All of our qualification courses are based around the Australian Qualifications Framework (AQF) which is the national set of standards that ensures consistency, high quality training and assessment services for the clients of Australia’s vocational education and training. What this means, is that you can be confident you are getting the very best education all the way through your career in hospitality.

Funding & Fees

You or your employer may be eligible for assistance in studying this course.

Funding by the Queensland Department of Employment, Small Business and Training is available for this qualification is available through the VET Investment budget (Higher Level Skills).  Please refer to the Government Contracts tab below for further information or click here to view our Government Contracts page.

To view the fees and charges applicable, please click here.

Please also don’t hesitate to contact us to discuss your individual options.

The RTO has implemented polices to protect and support the students’ rights. If the RTO or a third party ceases to deliver the agreed training and/or assessment, the student will be refunded any outstanding amounts for training and will be referred to another provider.

Your rights and responsibilities as a student can be viewed in the Participant’s Handbook.  To view our refund policy, please click here.  To view our complaints and appeals procedure, please click here.

Are you an International or overseas student?

If you are currently an overseas student or in Australia on a Student Visa you are NOT eligible to enrol into this course with Dickson Wohlsen Pty Ltd t/a Club Training Australia as we are not CRICOS/ELICOS registered. Please contact your nearest CRICOS registered RTO.

Course Details

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.

This qualification is delivered:

  • Full-time over 12 months or
  • Part-time over 24 months

SIT40416 Certificate IV in Hospitality provides the practical and theoretical skills needed to work effectively in a departmental or small business manager role.  Participants will be required for training one (1) day per month and either be employed full time (40 hours) a week or part time (20) hours a week to gain the required workplace skills and knowledge.  As part of the Training and Assessment process, students will be required to undertake practical assessment within their workplace or a suitable designated workplace.

^The unit of competency, SITHIND004 Work effectively in hospitality service requires the student to complete 36 complete service periods.  The duration of each service period will be up to four (4) hours and is required to cover breakfast, lunch and dinner.  If unemployed, it is the student’s responsibility to source an appropriate location/venue for this mandatory work placement.

Training and assessment is delivered face to face for each student in their local area in clustered training sessions.  Students must be able to attend these training sessions to complete all units of competency.  Students will be completing their practical training components in a simulated environment in hospitality venues throughout Queensland and will be provided all equipment and facilities required to complete the units of competency in this qualification.  Students will be completing the theory component of this qualification in a classroom environment forming the remaining part of the training schedule.

Download the SIT40416 Certificate IV in Hospitality qualification information for the full course details.

Club Training Australia is responsible for ensuring compliance and conducts regular reviews on all of its Training and Assessment strategies.  Club Training Australia will ensure that through the implementation of the Australian Qualifications Framework Issuance Policy that students will be issued the certification documentation to which they are entitled to within 30 days.

In accordance with the VET Quality Framework Standards for Registered Training Organisations (RTO’s) 2015, Club Training Australia does not guarantee that a student will successfully complete this course or obtain a particular employment outcome where this is outside the control of the RTO.  There is no guarantee provided that a training product can be completed in a manner which fails to meet the requirements of Clauses 1.1 and 1.2 of these Standards.

Career Outcomes

Successfully securing this qualification provides you with the skills and knowledge you need to be deemed competent in skilled operations while applying discretion and judgement in any given situation.

You could find yourself working in various hospitality settings, such as:

  • Restaurants
  • Hotels
  • Motels
  • Clubs
  • Pubs
  • Cafes
  • Coffee shops

In varied roles including;

  • Bar supervisor or team leader
  • Concierge
  • Duty manager
  • Food and beverage supervisor or team leader
  • Front office supervisor or team leader
  • Housekeeping supervisor or team leader
  • Gaming supervisor or team leader
  • Shift manager

It is a great qualification that provides you with the opportunity to specialise in areas like accommodation service, food and beverage and gaming.

If you want to find out how a SIT40416 Certificate IV in Hospitality can launch your hospitality career, simply fill out our enquiry form and one of our qualified support team will be in touch to discuss your study pathway with you.

Government Contracts

Funding by the Queensland Department of Employment, Small Business and Training is available through the VET investment budget (Higher Level Skills).


The Higher Level Skills program provides a government subsidy to support eligible individuals to access subsidised training in selected certificate IV and above qualifications, or priority skill sets.

To view the Queensland Department of Employment, Small Business and Training Higher Level Skills Program Fact Sheet, please click here.

The aim is to assist individuals to gain the Higher Level Skills required to secure employment or career advancement in priority industries or to transition to university. Employers may also be able to access training to address workforce development needs.


Subsidies are provided for a select number of Certificate IV, Diploma and Advanced Diploma qualifications, and priority skill sets critical to productivity within the workplace.


The list of registered training organisations (RTOs) approved to deliver each subsidised qualification or skill set is published on the Queensland Skills Gateway.

Individuals and employers are free to choose their preferred RTO from this list. The subsidy is paid directly to the RTO as training is delivered and reported to the department.


Training in vocational areas that align with critical industry skilling needs and government priorities will receive a higher government subsidy.

A higher subsidy will also be paid to support participation by concessional students, such as disadvantaged learners, and those undertaking training in remote locations.


Individuals undertaking training must contribute to their training costs through a ‘co-contribution fee’. While the amount of the fee is determined by the PQS, it is expected the co-contribution fee will be greater for higher level training given the increased benefits that accrue to individuals and industry.

The fee may be paid on behalf of the individual by an employer or another third party, but cannot be paid or waived by the PQS, unless approved by the department.



PQS will be measured on successful training completions and whether the training resulted in an employment benefit such as securing a job or career advancement, or transition to university for further education.