Tips for checking evidence-of-age documents for RSA staff include:
- Examine the document in a well-lit area where alterations will be spotted more easily
- Do not inspect the document through the window face in a person’s wallet; ask them to remove it.
- Take the document from the patron and take your time examining it.
- Make sure the document includes a hologram or other security feature.
- Compare the photo with the patron presenting the document and pay particular attention to distinguishing facial features.
- Feel around the photo, birth date and edges of the card, especially a card enclosed in plastic (laminate). Wrinkles, bumps and air bubbles could mean the document has been altered.
- Calculate that the date of birth on the document does in fact confirm the person is at least 18. This is especially important when the NSW Photo Card is used as evidence of age.
- Use a UV/black light if you have one to help identify false or altered IDs.
The Australian ID checking guide is a useful tool for RSA QLD staff.