Despite typically being a “hands-on” industry, hospitality workers need to pay attention to their written communication skills.
In any social or business context the non-verbal expressions of the participants provide important clues to the meaning of the message. These are grouped into open and closed body language. One of the skills school-based trainees learn is reading body language, this topic is covered extensively in the core unit SITXCOM001A Work with Colleagues and […]
When you begin a school-based traineeship in hospitality, one of the first units you will study is SITHIND001A Develop and Update Hospitality Industry Knowledge. The hospitality and tourism industry constantly changes in line with people’s tastes and preferences, and in response to changes in legal regulations.