Tag Archives: RSG training

Excluded patrons and gaming promotions

As a gambling venue employee (if it is part of your job description), you must ensure that your venue’s advertising and promotional policies are correctly implemented. A key responsible gambling strategy is to ensure that a patron who is excluded from your venue (either a self-exclusion or a venue-initiated exclusion), is not sent advertisements or […]

Credit betting

Gambling providers and RSG staff must not provide credit or lend money to anyone for the purpose of gambling. Severe penalties apply to this practice, ranging from fines for RSG staff to the cancellation of the gambling provider’s licence. Credit betting is illegal. Requesting for a loan or an extension of credit can often be […]

Role of responsible gambling staff

Are you a gambling venue employee? Do you understand your role as a gambling venue staff member? As a gambling venue staff member, your role involves: Being able to provide information to patrons and answer their questions on your venue’s responsible gambling financial transactions policy Present a copy of the financial transactions policy to patrons […]

What is responsible gambling?

Are you a gambling venue employee? Do you understand the definition of responsible gambling? Responsible gambling occurs in a regulated environment where the potential harm associated with gambling is minimised and people make informed decisions about their participation in gambling. Responsible gambling occurs as a result of the collective actions and shared ownership by individuals, […]

What is gambling?

Are you a gambling employee on licensed premises? So what is gambling anyway? Gambling involves the staking of money or items of value on the outcome of an uncertain event that is determined by chance. Four types of activities are generally included in the definition: Gaming The exchange of an item of value according to […]