To assist gambling providers and RSG staff, this blog posts introduces the key requirements of gambling exclusion laws –
The Queensland Responsible Gambling Code of Practice has outlined eight (8) key areas and best practices to ensure that the physical environment of a gambling venue is safe for patrons, and supports responsible gambling. Two of these measures address the way gambling patrons are served alcohol.
As a gambling venue employee (if it is part of your job description), you must ensure that your venue’s advertising and promotional policies are correctly implemented. A key responsible gambling strategy is to ensure that a patron who is excluded from your venue (either a self-exclusion or a venue-initiated exclusion), is not sent advertisements or […]
Are you a gambling venue employee? Do you understand your role as a gambling venue staff member? As a gambling venue staff member, your role involves: Being able to provide information to patrons and answer their questions on your venue’s responsible gambling financial transactions policy Present a copy of the financial transactions policy to patrons […]
Are you a gambling venue employee? Do you understand the definition of responsible gambling? Responsible gambling occurs in a regulated environment where the potential harm associated with gambling is minimised and people make informed decisions about their participation in gambling. Responsible gambling occurs as a result of the collective actions and shared ownership by individuals, […]