Tag Archives: RSG online

RSG Online: Providing Information To Gambling Patrons

RSG certificate

It is every gambling venue’s responsibility to provide information to ensure patrons can make informed decisions about their gambling. As a gambling venue employee or RSG online certificate holder, your role in providing information to patrons within your workplace is absolutely critical.

What is the RSG Online Training Course?

What is the RSG Online course

Gambling is an enjoyable leisure and entertainment activity for many people. However, for some, participation in gambling can lead to adverse consequences for themselves, their family and friends, and/or the broader community. SITHGAM001 Provide Responsible Gambling Services (RSG Online) training is designed to give you the skills and knowledge to deliver gambling services responsibly as well […]

What to Expect in Completing RSG Online Training with CTA

RSG Online Training Course

If you are thinking about working in a club, hotel or casino, then you are going to need to get your (SITHGAM001) Provide Responsible Gambling Services, or as it is more commonly known RSG Online Training! Our RSG Online Training Course is accepted in QLD, NT, SA and WA so depending on which State you […]

Updated Responsible Gambling Code: Practice 4

This blog is part four of a series of six, outlining the updated six (6) RG practices detailed in the recently updated Responsible Gambling Code of Practice. RSG staff and Customer Liaison Officers can use the information in this blog to ensure their venues meet the requirements of the Code. This week we examine Practice […]

Information about the Potential Risks of Gambling

Information about the potential risks associated with gambling, and where to get help for problem gambling should be prominently displayed in all gambling areas, and near ATM and EFTPOS facilities servicing gambling areas. These responsible gambling practices minimise harm to gambling patrons.

QLD Responsible Gambling Code of Practice: Physical Environment

The Queensland Responsible Gambling Code of Practice organises responsible gambling practices, with particular focus on customer protection measures consisting of six broad categories. The fourth category relates the “physical environment” of the gambling venue.

QLD Responsible Gambling Code of Practice: provision of information

The Queensland Responsible Gambling Code of Practice commits the gambling industry to implement and adhere to responsible gambling practices, with a particular focus on customer protection measures. These practices are organised into six broad categories; the first being “provision of information.”