Tips for checking evidence-of-age documents for RSA staff include: Examine the document in a well-lit area where alterations will be spotted more easily Do not inspect the document through the window face in a person’s wallet; ask them to remove it.
A house policy provides a framework for both patrons and RSA staff in understanding the responsible serving principles adopted by venue management. A good house policy is a simple statement, or series of statements that reflect the principles implemented by the venue and can cover such things as: Not serving minors or intoxicated patrons Not […]
Under the NSW liquor laws, licensees and RSA staff must ensure that patrons do not become intoxicated. An intoxicated person must be asked to leave the premises immediately or refused entry onto the licensed premises.