As an employee working on licensed premises and delivering RSA face-to-face or RSA online, avoid making the following mistakes. Topping up drinks Many people think they are being good hosts by ‘topping up’ a half empty glass. In doing so, they are inadvertently preventing the patron from keeping a check on the amount of alcohol […]
Being able to identify the signs of intoxication is the responsibility of the staff at licensed venues, and if the signs are missed – the consequences are detrimental. Therefore it is crucial that your staff must be able to quickly identify the signs, and completing an RSA Online with Club Training Australia will provide them with […]
When you think of Responsible Service of Alcohol (RSA), you immediately think why should I do this? Do I really need it? The answer is yes you do, if you want to work in a licensed venue, it is a legal requirement for them for all their staff to have their RSA.
Skilled servers in the hospitality industry are hard to come by. A skilled server can be the difference between a business succeeding or failing. This is as a skilled server is able to work as part of a team, provide efficient service and makes a customer feel valued. This also includes contributing to good standards […]
How do you know when a person is intoxicated? Do you know how to determine whether a person is intoxicated? Within any licensed premises, it is a staff member’s responsibility to be able to effectively determine if a person is intoxicated.
Australians are putting themselves at risk every day when they consume alcohol. Similar to any drug, alcohol affects people who consume it differently; therefore, the long-term effects also vary from person to person with no way to determine what could happen when it is consumed.
The effective training of RSA QLD staff is essential. Staff will need to understand responsible service strategies if these strategies are to be successful. Ideally all staff should be included in training sessions, to ensure that there are consistent standards.
The youth of Australia are trying alcohol for the first time at a younger and younger age. It appears that the first sip of alcohol is consumed at an average age of 15.5 years old. Why so young? Most put it down to the Australian culture, believing it is a right-of-passage and considered ‘not to […]
Alcohol can affect people differently, some people are able to consume vast amounts of alcohol in a short period of time and feel fine, whereas others can consume two drinks and feel nauseas and can’t control their body. Club Training Online RSA QLD identifies the short-term effects that alcohol can have on a person.
When consuming alcohol, do you really know what you are putting into your body? Did you know that alcohol is a drug, a mood altering legal drug, and like any other drug it comes with long- and short-term side effects when consumed? Most people that drink alcohol forget or don’t realise that it is a […]
Majority of Australians, one time or another, have woken up on a Sunday morning after a night out with a hangover. But do we really know what alcohol is doing to our bodies, and how much alcohol can be consumed before it is considered to be harmful to our health and wellbeing?
There is increasing concern about the dangers of drink spiking on licensed premises. Be aware that drink spiking is a criminal offence with a five-year jail term.