The following matters are to be addressed in a risk assessed management plan (RAMP): 1. Responsible service of alcohol (RSA) – description of practices and training for staff employed to ensure RSA. 2. Liquor accord – details of membership if applicable and matters addressed by the liquor accord.
What is a RAMP? A RAMP is a document containing information about the procedures and practices for the conduct of business at the licensed premises. The matters to be addressed in a RAMP are detailed in the Liquor Regulation 2002.
What is best practice? When there are a number of models or ways to do things, some examples generally work better and provide more effective outcomes than others. The policies and practices that meet the requirements in the best possible way are called ‘best practice’.
Licensees and approved managers need to ensure that their premises have a legal business name. All business operators are required by the Business Names Act 1962 to register their business name, if it is a name other than their own natural name (e.g. the name of the business is the same as the name of […]
As with other business operators, liquor licensees and approved managers must have knowledge of a range of laws which affect their business. While at times, the sheer volume of rules and regulations may be daunting to keep up with, compliance will assist operators to reduce their risk and potentially improve their bottom line.
As with other business operators, liquor licensees and managers must have knowledge of a range of laws which affect their business. While at times, the sheer volume of rules and regulations may be daunting to keep up with, compliance will assist operators to reduce their risk and potentially improve their bottom line.
Licensees and approved managers must operate their businesses within the parameters of the Security Providers Act 1993. The act put in place a standard licensing system for the security industry, which covers security officers, security firms, crowd controllers and private investigators.
Entertainment is only mandatory for licensees and approved managers with a “commercial other subsidiary on-premises licence” where the principal activity is the provision of entertainment. Other licensees may conduct entertainment as long as it does not create a noise nuisance.
The Office of Liquor and Gaming Regulation (OGLR) tries, where possible, to encourage complainants to contact the licensee or approved manager directly. Sometimes, this is the only indication the licensee has that there is a problem.