People drink alcohol for a variety of reasons, including the experience of relaxation, wellbeing and loss of inhibitions. The social and psychological benefits of alcohol may also include enhanced creativity and a therapeutic value in times of stress. It can provide relief from self-consciousness and help boost confidence in social situations.
There are various techniques licensees and RSA staff can use when refusing service or entry including: Introduce yourself to the person and tell them your name and your role, and ask their name.
By law, licensees, RSA staff, police and OLGR compliance officers can require a young person to produce identification to verify their age. A person commits an offence where they fail to produce prescribed evidence of age or refuse to provide their details. Evidence of age If a person who appears to be under the legal […]
Licensees and RSA staff have a responsibility to provide safe transport options to their customers such as a courtesy bus, access to taxis and the encouragement of a designated driver. It is important to note that while a patron is impaired at .05, and should not drive a motor vehicle, it does not mean that […]
If you haven’t personally seen a patron’s ID and you have suspicions the patron is underage, again check the ID for yourself, as RSA staff can still be held accountable for supplying liquor to a minor. Here are some tips on how to check ID: Familiarise yourself with the built-in security features for each ID […]
If you are working in a role where you need an RSA QLD certificate, it is essential that you know that any person under the age of 18 in Queensland is considered a minor. On licensed premises, or at a place adjacent to licensed premises, minors cannot be: Sold liquor Supplied liquor or […]
RSA is more than just a certificate, it also involves an understanding of how alcohol affects people. In particular, young people. There are many good reasons for teenagers not to drink alcohol before turning 18. Early drinking is related to increased alcohol consumption in adolescence and young adulthood. These drinking patterns are also related to […]
To deliver RSA effectively, it is important that you understand the factors that affect intoxication. The time taken to reach intoxication will vary from person to person as there are several factors that can also affect timing:
One of the key objectives of Responsible Service of Alcohol (RSA) is to reduce alcohol related crime such as glassings. Would you know what to do if a glassing occurred where you work? The area where a glassing takes place is considered a crime scene. If police can’t gather evidence, the perpetrator may get off […]
Back in January 2009, a Responsible Service of Alcohol (RSA) certificate became a mandatory requirement for anyone working on licensed premises who is involved in supplying or selling alcohol. An RSA QLD certificate remains valid for three years. Many staff working on licensed premises will find that their RSA certificate is now approaching its expiry […]