The subject of competency cards, which one can obtain after completing their RSA Online NSW course, is nothing new to a licensee who must ensure the responsible service of alcohol. The new-look cards that were recently issued have especially garnered some questions. With that said, here are answers to frequently asked questions about the RSA […]
In New South Wales, if you wish to work in the liquor and gaming business, you will need to secure a Responsible Conduct of Gambling (RCG)/Responsible Service of Alcohol (RSA) competency card – RSA Online NSW -. The card comes in two forms: a plastic card that resembles a driver’s licence and a digital card […]
You need to be aware of the responsible gambling information – RGS / RSG – that is available in your workplace to assist you when responding to patrons request for information. It is important that you know where the following gambling information is located (if you are unsure where to locate any of the following […]
A safe and supportive gambling environment involves establishing links with your local Gambling Help Service, and enlisting their professional advice and services. RGS / RSG staff should be able to readily provide responsible gambling information to patrons. Management should be supporting the responsible gambling role of the Customer Liaison Officer (CLO), and similar roles performed […]
Do you work as a gaming employee on a licensed premises in Queensland and provide SITHGAM001 Provide Responsible Gambling Services (RSG/RGS)? Here is a little history lesson on one of mankind’s oldest activities. Games of chance are as old as time, one of the oldest human activities based on evidence found in tombs and other […]
When working as a gaming employee on licensed premises in Queensland it is important to understand how a poker machine works so you can deliver SITHGAM001 Provide Responsible Gambling Services (RSG/RGS). Poker machines have come a long way since the days of the old. These days, poker machines are electronic and generally referred to as […]
If you need to renew your RGS/RSG online, or looking to work in a venue that provides gambling services within Australia, it might sound strange or even avoidable that you must upload a RSG online video to complete your RSG training online. However, in line with the Australian Government Department of Education & Training course […]
Many Australians deal with a gambling addiction, however most don’t know how to face their problem or where to start to get help. The first step is the hardest. Now, help is just a click away. Available immediately with no need to make an appointment, as there is now access to gambling counsellors online 24/7 […]
Have you ever walked out of a casino or hotel winning the jackpot? Majority of people, as much as they would like to say yes they have, have not. This is as the odds in gambling are always against you; the house always wins no matter what. Most people don’t realise or don’t want to […]
According to the Productivity Commission’s Report into Gambling suggests that around 3 to 4% of all gamblers face difficulties ‘at least sometimes’ in controlling their gambling. For instance, around 1 in 25 gamblers play on after reaching a self-imposed limit and have difficulty in stopping themselves from playing.
The Responsible Gambling Code of Practice was updated and released by the Queensland government recently. This is the fifth blog in a series outlining the reviewed six (6) Responsible Gambling Practices. This week we look at Practice 5: Financial Transactions.
The Responsible Gambling Code of Practice was recently updated and released by Government. This is the second blog in a series outlining the reviewed six (6) Responsible Gambling Practices. This week we look at Practice 2: Interaction with Customers and Community.