Tag Archives: gaming

RSA Competency Card FAQs | RSA Online NSW

RSA Online NSW

The subject of competency cards, which one can obtain after completing their RSA Online NSW course, is nothing new to a licensee who must ensure the responsible service of alcohol. The new-look cards that were recently issued have especially garnered some questions. With that said, here are answers to frequently asked questions about the RSA […]

What is an RCG/RSA Competency Card | RSA Online NSW

rsa competency card

In New South Wales, if you wish to work in the liquor and gaming business, you will need to secure a Responsible Conduct of Gambling (RCG)/Responsible Service of Alcohol (RSA) competency card – RSA Online NSW -. The card comes in two forms: a plastic card that resembles a driver’s licence and a digital card […]

Information that Should Be Available to Gambling Patrons | RGS / RSG

RSG

You need to be aware of the responsible gambling information – RGS / RSG –  that is available in your workplace to assist you when responding to patrons request for information.   It is important that you know where the following gambling information is located (if you are unsure where to locate any of the following […]

Features of A Safe and Supportive Gambling Venue | RGS / RSG

RSG

A safe and supportive gambling environment involves establishing links with your local Gambling Help Service, and enlisting their professional advice and services. RGS / RSG staff should be able to readily provide responsible gambling information to patrons. Management should be supporting the responsible gambling role of the Customer Liaison Officer (CLO), and similar roles performed […]

What needs to be in an RGS/RSG Online Video?

RSG Video

If you need to renew your RGS/RSG online, or looking to work in a venue that provides gambling services within Australia, it might sound strange or even avoidable that you must upload a RSG online video to complete your RSG training online. However, in line with the Australian Government Department of Education & Training course […]

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