Tag Archives: Customer service

Customer Service Training Programs for Clubs and Venues Whether it’s a small refurbishment or a large scale development, every club should be looking at their venue on a regular basis and making improvements in line with market needs and of course competitors. During these times, the trick is in keeping your patrons happy and coming […]

To ensure consistent customer satisfaction with a service or a product, a business must be able to provide excellent customer service. This usually takes place during a transaction, like making a sale, returning a product, or asking for a refund. Customer service comes in various forms, including a phone call, in-person , self-service systems, and […]