You need to be aware of the responsible gambling information – RGS / RSG – that is available in your workplace…
A safe and supportive gambling environment involves establishing links with your local Gambling Help Service, and enlisting their professional advice…
It is every gambling venue’s responsibility to provide information to ensure patrons can make informed decisions about their gambling. As…
Do you know someone with a gambling addiction or dealt with patrons who have exhibited negative gambling behaviours? There are…
Last time, we talked about the basic terms used in Player Loyalty Programs or PLP. This week, we’ll be looking…
Many Australians deal with a gambling addiction, however most don’t know how to face their problem or where to start…
Have you ever walked out of a casino or hotel winning the jackpot? Majority of people, as much as they…
The Queensland Responsible Gambling Guidelines for Player Loyalty Programs (PLP) contains nine (9) practices for Customer Liaison Officers and gaming…
Gaming in Australia comprises all legal forms of gambling other than wagering — including lotteries, gaming machines, casino table games…
According to the Productivity Commission’s Report into Gambling suggests that around 3 to 4% of all gamblers face difficulties ‘at…
Customer Liaison Officers must familiarise themselves with these definitions which are referred to frequently in the Queensland Responsible Gambling Guidelines…
