This blog begins a series on some commonly used terms that are outlined in the recently updated Responsible Gambling Code of Practice. RSG staff and Customer Liaison Officers need a thorough understanding of these terms.
Application for self-exclusion
A document executed by an individual, by which the person agrees to being prohibited from specific gambling products, services or gambling areas of particular providers.
Charitable and non-profit activities
Includes bingo, Calcutta sweeps, lucky envelopes, promotional games and art unions (such as silver circles, football doubles, sweeps, cent auctions and lucky door prizes).
The provision of credit or the lending of monies by a gambling provider for the purpose of gambling.
A prohibition against a person from specific gambling products, services or gambling areas of particular gambling providers.
Gambling involves staking money on uncertain events driven by chance or a combination of chance and skill. The major forms of gambling are wagering and gaming.
Areas in which authorised gambling products or services are provided.
When working in a gambling venue, RSG staff and CLOs should be familiar with all these terms.