This blog continues our series on risk management for licensees and approved managers.
Step 2 – Collect details of past incidents required to be recorded in the incident register
Collate details of incidents during the safety audit period which either involved a person being injured and/or required to be removed from the venue. The following details should be collected:
Date incident occurred
Type: Assault, theft, drug supply or drug possession, offensive behaviour, unduly intoxicated, minor, others
Outcome: (a) injury (b) person removed (c) injury and person removed
Location and time: Where in the premises and at what time the incident occur?
Incident register: Was the incident adequately and promptly entered into the register?
Recording: Was the incident clearly recorded on CCTV and was the recording secured and protected from deletion?
Names: Were all relevant parties identified by name?
Action: Indicate other action taken, for example, ban imposed
Police involvement: Was the matter reported to the police?
Review: Was the cause, handling and outcome reviewed and endorsed bymanagement or the licensee?