Licensees and approved managers must operate their businesses within the parameters of the Security Providers Act 1993. The act put in place a standard licensing system for the security industry, which covers security officers, security firms, crowd controllers and private investigators.
The Act aims to –
Protect the community from any unacceptable behaviour of security providers, by ensuring only people of appropriate character operate in the industry
Ensure that security providers have a minimum level of training
The Office of Fair Trading is responsible for issuing licences for the industry. And under the licensing system – all security providers must undertake approved training courses, undergo criminal checks, and provide character references. These checks and balances help to raise the level of professionalism in Queensland‘s security industry.
The term security provider includes:
Crowd controllers are employed to maintain order in and around public places, such as licensed premises.
The Office of Fair Trading is responsible for the licensing of security providers. All security providers and security firms in Queensland must hold an appropriate licence in order to operate legally. As an individual, it is against the law to carry out the work of a security provider without a licence.
Fair Trading inspectors conduct random checks of security providers while on-the-job to ensure that operators are appropriately licensed.
OLGR investigators have the same powers as Fair Trading inspectors and will also conduct checks on security providers when they inspect licensed premises.
Spot checks at a hotel in regional Queensland found one of the security officers was unlicensed. The officer was fined $1600 and the security firm who had employed him was fined $4000.
A man who falsely claimed he was a licensed security provider was fined $1800 by the Magistrates’ Court. Investigations also revealed the man was carrying out crowd control duties under a fake licence.
A security firm in Queensland was fined a total of $17000 for providing mobile security patrols to local businesses in South East Queensland without a security provider‘s licence.
Licensees and approved managers can obtain further information and guides available from: www.fairtrading.qld.gov.au.