Licensees and approved managers must continue a series on risk management to promote the responsible management of licensed venues.
STEP 1 – Incident review
During this stage, the safety auditor is to undertake an analysis of past incidents in order to assess the venue’s current safety standards, and to determine if incidents could have been prevented or more appropriately handled.
This stage of the audit process is about learning from the past, and identifying what changes or initiatives are needed to improve venue safety.
The value of an incident review will largely depend on how well the incident register has been maintained, and whether details of other incident types have been recorded.
For best results, licensees and managers should consult broadly with the staff and, where applicable, the security firm and the security staff.