Responsible Gambling Code of Practice: Outcomes

Responsible Service of GamblingThe Responsible Gambling Code of Practice is based on shared commitment by gambling industry providers to the guiding principle of ethical and responsible behaviour. This principle recognises the importance of customers’ wellbeing with a focus on minimising the potential harm of gambling. In addition, customers’ rights to privacy are respected.

The Code of Practice aims to achieve the following outcomes:

  • Individuals, communities, the gambling industry and the Government have a shared understanding of responsible gambling practices

  • Individuals, communities, the gambling industry and the Government have an understanding of their rights and responsibilities in relation to responsible gambling practices

  • The gambling industry provides safe and supportive environments for the delivery of gambling products and services

  • Customers make informed decisions about their gambling practices

  • Harm from gambling to individuals and the broader community is minimised

  • People adversely affected by gambling have access to timely and appropriate assistance and information

The gambling industry considers and applies principles of responsible gambling to all new and emerging technologies.

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