QLD Responsible Gambling Code of Practice: Physical Environment

Responsible Service of GamblingThe Queensland Responsible Gambling Code of Practice organises responsible gambling practices, with particular focus on customer protection measures consisting of six broad categories. The fourth category relates the “physical environment” of the gambling venue.

Physical environment

4.1 Minors are prohibited from gambling.

4.2 Minors are prohibited from designated gambling areas.

4.3 Service of alcohol on gambling provider’s premises is managed in such a way as to encourage customers to take breaks in play.

4.4 Customers who are unduly intoxicated are not permitted to continue gambling.

4.5 Where gambling providers offer adjunct child care, the facilities must provide safe and suitable standards of care in accordance with relevant child care legislation.

4.6 Staff working in gambling areas should not encourage gambling customers to give them gratuities.

4.7 Gambling providers must implement practices to ensure that customers are made aware of the passage of time.

4.8 Gambling providers must implement practices to ensure that customers are discouraged from participating in extended, intensive and repetitive play.

Learn more about the Queensland Responsible Gambling Code of Conduct by undertaking a RSG course today.

X