The Queensland Responsible Gambling Code of Practice commits the gambling industry to implement and adhere to responsible gambling practices. These practices are organised into six broad categories; the third category being “exclusion provisions.”
3.1 Gambling providers to provide exclusion procedures and supporting documentation.
3.2 Gambling providers offer customers who seek exclusion, contact information for gambling-related support services.
3.3 Excluded gambling customers are to be given support in seeking exclusions from other gambling providers, where practicable.
3.4 Gambling providers are not to send correspondence or promotional material to gambling customers who are excluded or known to have formally requested that this information not be sent.
Enrol in an RSG course today to learn more about the Queensland Responsible Gambling Code of Practice.